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Seasonal Tennis Pro

4 months ago

Grand Rapids, United States MVP SPORTSCLUBS Full time
Job DescriptionJob Description

MVP SPORTS CLUBS POSITION DESCRIPTION | SEASONAL TENNIS PRO

About the Company

MVP Sports Clubs is a sports facility development and management company with 6 facilities operating in West Michigan. We provide corporate service support in the areas of finance, marketing/communications, information systems, human resources, property management and operational development including sales, fitness, and operations. MVP Sports Clubs represents quality and success in health and recreation in all facets of the community. Simply put, we are a company passionate about exercise and sharing this with our communities

Why MVP Sports Clubs

At MVP Sports Clubs, we are built around our values of professionalism, friendliness, efficiency, cleanliness, and teamwork We believe in creating a welcoming, engaging, and fun environment for employees. To foster this type of environment, we provide employees with a full range of benefits.

  • Our part-time employees have athletic club access for team member and any spouses and dependents, discounts on memberships for additional family members, member rates for participation in services/programs and a 25% off retail, food, and beverage discount.
  • In addition to the benefits listed above, our full-time employees also have health, dental, vision, and life insurance, long/short-term disability, paid maternity and paternity leave, PTO, and 401k participation available after completing one year of service.

About the Position

The Tennis Pro is responsible for group and private tennis instruction and for delivering exceptional customer service to existing and potential tennis players. She/he will maintain impeccable teaching standards including both on and off court activities. This is a part-time position. This position is a part of our Tennis Department reporting to the Tennis Manager.

Responsibilities

  • Responsible for group and private lesson instruction for all ages 3 years and up.
  • Maintain accurate and up-to-date records on all students and classes that are assigned.
  • Maintain accurate attendance and class sign-up books and registration forms.
  • Utilize scheduling program to book and re-book clients.
  • Utilize commission/payroll system to ensure commissions are paid accurately and on time.
  • Assists members by answering all questions courteously and in a timely fashion.
  • Immediately notify supervisor of problems or potential problems as they arise.
  • Attend and participate in regular Service Game training sessions as directed by supervisor.
  • Maintain a neat and professional personal appearance, by wearing the MVP Sports Clubs uniform (see uniform matrix) and name badge.
  • Other duties as assigned.

Requirements

  • First Aid/CPR Training. In the event a team member is hired without CPR or First certifications, they will be required to attend MVP Sports Clubs in-house training to obtain this.
  • Customer Service Skills required.
  • Excellent organizational skills.
  • Ability to manage multiple tasks.
  • Must be able to work extra hours, weekends, and holidays if needed.
  • Proven track record of accountability and integrity.
  • Familiar with various teaching tools needed to carry out principle responsibilities.
  • Ability to play and teach tennis requiring standing, running, directional movements, swinging of racquet and holding of multiple tennis balls for at least 8 hours straight per day.
  • Physical Requirements: Bend, stoop, crouch, climb, stand, sit and turn/pivot; Lift/lower, push, pull and carry up to 40 lbs; perform office tasks using simple hand grasping, fine hand manipulation and reach associated with assigned tasks such as paperwork, typing, and/or word processing, filing, calculating and use of telephone; See, hear, and speak with sufficient capability to perform assigned tasks and maintain proper job safety conditions.