Plastic Surgery Medical Assistant
3 weeks ago
The Plastic Surgery Medical Assistant is responsible for providing outstanding patient care to both pre- and post-operative patients. They exemplify a positive attitude and support the team’s effort in providing a world-class experience to every patient. They will be able to multitask and work well in a fast-paced environment. They will also support the team’s initiative in achieving and surpassing sales goals by recommending the practices products and services.
JOB RESPONSIBILITIES
- Sets up rooms, sterilizes equipment, inventories supplies, prepares the instruments and equipment required for procedures (both pre and post procedure)
- Assists provider with office visit including rooming patients, recording vitals, obtaining patient consent, prepping patient for surgery, scribing for provider, and updating patient medical record accordingly.
- During the operation they will be responsible for passing instrumentation and sterile supplies to provider, will also assist with suture removals and injections.
- Assists with administrative tasks including prescription refills, referrals, medical record updates, and patient education.
- Documents historical patient care by taking patient photographs and scanning all pertinent information into patient medical record
- Maintaining an overall sterile environment throughout the surgery and keeping operating rooms sterile requires
- Properly documents follow up care instructions for patient; performs follow up calls to patients post procedure
- Demonstrates a professional demeanor and appearance, is trustworthy and punctual
- Performs additional duties as assigned.
KNOWLEDGE
- Knowledge and understanding of payer medical policy guidelines while utilizing these guidelines to manage authorizations effectively
- Knowledge of Microsoft office including but not limited to Excel, Word, PowerPoint etc…
- Demonstrates initiative to provide quality of services and improve efficiency
- Maintains positive working relations with co-workers
- Time management skills
- Detail oriented with above-average organizational skills
- Excellent customer service skills and communicates clearly/effectively
- Ability to plan and prioritize to meet company deadlines
- Ability to maintain HIPPA compliance
- Ability to understand and interpret policies and regulations.
- Ability to prepare documents in response to complaints and inquiries
- Ability to examine documents for accuracy and completeness
- High School Diploma or equivalent REQUIRED
- 3 years previous experience in a healthcare setting as a surgical technician REQUIRED
- Modmed EMA EMR experience a plus
- Must be able to communicate effectively with physician, patients, co-workers, and vendors
- Current Basic Life Support (BLS) certification preferred
- Detail oriented/critical thinking and able to handle multiple tasks.
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