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Licensing Specialist I
3 weeks ago
Position Overview:
The Licensing Specialist I (Notary/Clerk) position will contribute to the Licensing Center organization, workflows, and team projects. The specialist will bring a high level of expertise and knowledge to the department, and stay current on the industry and industry changes in rules and regulations.
Compensation:
$16-$18/hour
Location:
On-Site at out Lititz, PA headquarters
Essential Functions and Duties include:
Primary Responsibilities and Duties:
- Processing licensing tasks from CNS specialists and directly from clients and customers:
- Auto Titling and Licensing
- General notarization
- Licensing specific services to individual states
- Meeting with clients for IRP licensing and other licensing needs
- Managing clients’ expiring registration renewals
Secondary/ Back-Up Support and Responsibilities and Duties:
- Other duties as assigned
Competencies and Skills necessary to succeed in this role:
- Detail-oriented – a high degree of accuracy skills
- Ability to multitask across multiple tasks and programs
- Proactive and solution-oriented
- Strong problem-solving ability and critical-thinking skills
- Proficient in Microsoft products (Word, Excel) and QuickBooks
- Exceptional customer service skills
- Ability to work within a team of professionals and specialists
- Incorporation of company core values into the culture within the team
- Excellent verbal and written communication skills – Ability to engage and communicate with customers and clients verbally and in writing.
Work Environment:
This position operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, scanners, and standard office software such as Microsoft Office and company-specific CRM systems.
Position Type/Expected Hours of Work:
This position is full-time or part-time. Full-time hours would be Monday – Friday: 8:00 a.m. – 5:00 p.m., Part-time hours are TBD
Required Education and Experience:
High School Diploma or GED
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