See more Collapse

Staffing Manager

1 month ago

Leawood, United States Private Home Care Full time
Job DescriptionJob DescriptionLocation: Overland Park, KS

Type: Full-time (Monday - Friday)

About Us: We are expanding our services in the Kansas City area and are looking for a smart, organized, & self-motivated, full-time Staffing Manager / Quality Assurance Supervisor to join our growing team. We are building a best-in-class team and are looking for mission-driven, growth-minded people with a heart for serving clients in the community.

Private Home Care ("PHC") is a growing home care company serving clients in the Kansas City, St. Louis, Chicago, and Southern Illinois markets. At PHC, we believe Caregivers are the heart of our business. We pride ourselves on our high-touch, customized care model and our focus on making an ideal match between each client and their team of Caregivers. When you join PHC, you join a team of professionals that are skilled, knowledgeable, and passionate about serving others and providing the best care.

******************

Job Summary:

The purpose of this role is to support the internal daily operations and compliance requirements of the office, specifically:

  • supervising the quality and consistency of client care provided by our Caregiver teams,
  • overseeing the scheduling of all shifts with the best-fit caregivers,
  • supervising all caregivers to ensure they are meeting performance expectations according to the PHC Employee Handbook,
  • engaging with clients to ensure top-tier scheduling support and customer service,
  • managing state compliance requirements, ensuring thorough documentation in all personnel files, client files, training records, etc; and
  • handling other administrative and personnel matters as required.

In this role, you will be the one to supervise and lead our care oversight and scheduling efforts to ensure all client visits are staffed with the best-fit caregiver teams based on a variety of match criteria.

Your role will be to follow a defined process for ensuring all client shifts are covered with the best care team, finding replacements for all open shifts, notifying clients of scheduling changes, and documenting all activity.

To succeed at this role, you will need to develop a thorough mastery of the ClearCare/Wellsky online scheduling system.

You must be an excellent communicator, must be extremely organized and efficient, good under pressure, must be able to foster relationships with both employees and clients, must be technically competent and willing to learn our web-based scheduling system, and must thrive in time-sensitive scenarios. The goal is to ensure that our clients’ staffing requirements are always met with the most qualified caregivers and that our employees and clients are treated professionally at all times. If you find fulfillment in solving complex, time-sensitive problems within a caring and supportive team, this role might be for you

Applicants should ideally have past experience in scheduling and a familiarity with non-medical (private duty) home care.

Responsibilities:

  • Ensure all client visits are staffed with best-fit caregivers to optimize for consistency, reduce cost of care, and minimize unbilled overtime.
  • Ensure all visit call-offs are restaffed to ensure no gaps in shift coverage.
  • Support the interviewing, hiring, and onboarding of new caregivers. Coordinate with central recruitment team (based in St. Louis) on local hiring needs. Ensure all hiring documentation, training, background checks, orientations, and onboarding are completed prior to hire.
  • Track caregiver performance and conduct annual performance reviews for all active caregivers.
  • Collaborate with team on caregiver payroll to ensure correct employee compensation according to regulations and PHC policies.
  • Collaborate with team on client invoicing to ensure correct billing according to regulations and PHC policies.
  • Report weekly on relevant KPIs during team meetings and any internal syncs.
  • Become the subject matter expert on ClearCare/Wellsky functionality.
  • Serve as backup On-Call Scheduling Coordinator in scheduled rotation with office team, supporting off-hours phone calls and restaffing of shift call-offs.
  • Participate in Caregiver/Client supervisory visit rotation with office team.
  • Assist with maintaining accurate Caregiver and Client records in ClearCare/WellSky and paper files in office.

Qualifications:

  • Outstanding skills in customer service, leadership, decision-making, verbal and written communications, and organization
  • Thorough knowledge of ClearCare/WellSky, ability to staff and restaff shifts appropriately with the best-fit caregivers, ensuring all upcoming client shifts are filled with qualified caregivers, and meticulously logging all activity in ClearCare.
  • High School Diploma or equivalent. Some college preferred
  • Proven experience as staffing/scheduling coordinator or similar position
  • Experience in private duty home care or related field a plus
  • Thrive on making fast and sound decisions in time-sensitive situations
  • Impeccable character, strong interpersonal skills, and resilient under stress
  • Alignment with PHC Core Values and Mission
  • Strong technical skills, attention to detail, and ability to quickly learn new technologies and procedures
  • Ability to be firm, fair, professional, and consistent in all communications
  • Reliable with respect to confidentiality
  • Age 21 or older
  • Ability to pass a comprehensive background and reference check
Benefits:
  • Supportive, Tight-Knit, Professional Culture
  • Health, Dental, and Vision Insurance, and Aflac supplemental life and disability insurance
  • 401(k) retirement plan with generous company match after one year of employment, with immediate vesting
  • Employee discount program
  • Employee recognition (bonus) program
  • Employee assistance program
  • Unlimited Paid Time Off (PTO) policy
Compensation:
  • Competitive salary and bonus structure based on skills and experience

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Powered by JazzHR

gfbrlmecIi

We have other current jobs related to this field that you can find below

  • Staffing Coordinator

    2 weeks ago

    Leawood, Kansas, United States Tutera Senior Living & Health Care Full time

    Job Description: Staffing Coordinator | CNA Mission Chateau Senior Living Are you a Certified Nursing Assistant | CNA seeking an exciting new career opportunity? Look no further Tutera Senior Living & Health Care is seeking health care rockstars to join our team If you are dedicated and compassionate, WE WANT YOU What Will You Do in This Role? As a...

  • Staffing Coordinator | CMA

    2 weeks ago

    Leawood, United States Mission Chateau Senior Living Community Full time

    Job DescriptionJob DescriptionOverviewStaffing Coordinator | CMAMission Chateau Senior Living Are you a Certified Medication Aide | CMA seeking an exciting new career opportunity? Look no further! Tutera Senior Living & Health Care is seeking health care rockstars to join our team! If you are dedicated and compassionate, WE WANT YOU! What Will You Do in This...

  • Staffing Coordinator | CMA

    12 hours ago

    Leawood, United States Mission Chateau Senior Living Community Full time

    Job DescriptionJob DescriptionOverviewStaffing Coordinator | CMAMission Chateau Senior Living Are you a Certified Medication Aide | CMA seeking an exciting new career opportunity? Look no further! Tutera Senior Living & Health Care is seeking health care rockstars to join our team! If you are dedicated and compassionate, WE WANT YOU! What Will You Do in This...

  • Staffing Coordinator | CNA-Full Time Day-Mission Chateau Senior Living

    2 weeks ago

    Leawood, United States Tutera Senior Living & Health Care Full time

    Job DescriptionJob DescriptionOverviewStaffing Coordinator | CNAMission Chateau Senior Living Are you a Certified Nursing Assistant | CNA seeking an exciting new career opportunity? Look no further! Tutera Senior Living & Health Care is seeking health care rockstars to join our team! If you are dedicated and compassionate, WE WANT YOU! What Will You Do in...

  • Restaurant Manager

    2 weeks ago

    Leawood, Kansas, United States Goodwin Recruiting Full time

    We are looking for a high-energy upscale restaurant manager. Do you excel in high paced environments? Are you ready to mold your own team to deliver the highest standards of service? Apply today. Restaurant Manager Title Benefits Health Care. PTO - B Restaurant Manager, Restaurant, Manager, Staffing

  • Assistant Kitchen Manager

    2 months ago

    Leawood, United States Goodwin Recruiting Full time

    We are looking for an Assistant Kitchen Manager to join our growing team! If you are interested in joining a dynamic group, we are looking for outgoing, driven hospitality professionals! Come grow with us! Send your resume today! Assistant Kitchen Ma Kitchen Manager, Assistant, Kitchen, Manager, Hospitality, Restaurant, Staffing

  • Maintenance Manager

    2 weeks ago

    Leawood, Kansas, United States Aerotek Full time

    **Description:** Manage, establish, and communicate directions and priorities for maintenance team. Drive maintenance and reliability initiative focused on preventive and predictive rather than reactive maintenance. Developing and maintaining department KPI and goals, monitoring for efficiencies, labor cost, and other department expenses Partnering with...

  • Senior Project Manager

    2 weeks ago

    Leawood, Kansas, United States IPS-Integrated Project Services, LLC Full time

    Job Description:At IPS, you will apply your knowledge, skills, and passion to make a difference in the lives of people by solving complex challenges related to pharmaceutical, biotech, and animal health research and manufacturing facilities. We are looking for a dedicated Senior Project Manager to join our talented team at our office located in Leawood,...

  • Network Engineer

    2 weeks ago

    Leawood, United States Equity Staffing Group Full time

    Equity Staffing has a new IT Network Engineer opportunity with a reputable KC area IT Managed Services Provider that is growing their Network team! This opportunity is a great fit for Network Engineers with 5+ years of experience, CCNA/CCNP, and strong customer service related skills!$85 - $105 range based on experience + other benefits!Primarily onsite, 3+...

  • Manager Test Development

    2 months ago

    Leawood, United States Ascend Learning Full time

    We Impact Lives Through Purpose-Driven Work in A People First Culture Ascend Learning is the connection between a powerful portfolio of brands serving students, educators, and employers with outcomes-based, data driven solutions across the lifecycle of learning. Our values-driven culture unifies our teams and inspires a mindset of action, innovation, and...

  • Manager Test Development

    3 weeks ago

    Leawood, United States Ascend Learning Full time

    Job Details Description We Impact Lives Through Purpose-Driven Work in A People First Culture Ascend Learning is the connection between a powerful portfolio of brands serving students, educators, and employers with outcomes-based, data driven solutions across the lifecycle of learning. Our values-driven culture unifies our teams and inspires...

  • Manager Test Development

    4 weeks ago

    Leawood, United States Ascend Learning Full time

    We Impact Lives Through Purpose-Driven Work in A People First Culture Ascend Learning is the connection between a powerful portfolio of brands serving students, educators, and employers with outcomes-based, data driven solutions across the lifecycle of learning. Our values-driven culture unifies our teams and inspires a mindset of action, innovation, and...

  • Staff Accountant

    4 weeks ago

    Leawood, United States Synergy Staffing Services, LLC Full time

    Job DescriptionJob DescriptionA growing Johnson County company is looking to add a Staff Accountant to its team.The Staff Accountant will be responsible for a variety of duties that include:Assist with accounts payable and accounts receivablePrepare journal entries and monthly balance sheet account reconciliationsReview general ledger accounts for any...

  • Staff Accountant

    4 weeks ago

    Leawood, United States Synergy Staffing Services, LLC Full time

    Job DescriptionJob DescriptionA growing Johnson County company is looking to add a Staff Accountant to its team.The Staff Accountant will be responsible for a variety of duties that include:Assist with accounts payable and accounts receivablePrepare journal entries and monthly balance sheet account reconciliationsReview general ledger accounts for any...

  • Staff Accountant

    1 month ago

    Leawood, United States Synergy Staffing Services, LLC Full time

    Job DescriptionJob DescriptionA growing Johnson County company is looking to add a Staff Accountant to its team.The Staff Accountant will be responsible for a variety of duties that include:Assist with accounts payable and accounts receivablePrepare journal entries and monthly balance sheet account reconciliationsReview general ledger accounts for any...

  • Staff Accountant

    3 weeks ago

    Leawood, United States Synergy Staffing Services, LLC Full time

    Job DescriptionJob DescriptionA growing Johnson County company is looking to add a Staff Accountant to its team.The Staff Accountant will be responsible for a variety of duties that include:Assist with accounts payable and accounts receivablePrepare journal entries and monthly balance sheet account reconciliationsReview general ledger accounts for any...

  • Director Case Management

    2 weeks ago

    Leawood, United States Menorah Medical Center Full time

    Description This position is incentive eligible. Introduction Last year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As a(an) Director Case Management with Menorah Medical Center you can be a part of an organization that is devoted to giving back! Benefits Menorah Medical Center, offers a total rewards package...

  • CORP_Centralized Scheduler

    2 weeks ago

    Leawood, United States Mission Chateau Senior Living Community Full time

    Job DescriptionJob DescriptionOverviewCentralized SchedulerTutera Senior Living & Health Care[ENTER SOB INFORMATION] Are you a Centralized Scheduler seeking an exciting new career opportunity? Look no further! Tutera Senior Living & Health Care is seeking rockstars to join our team! If you are dedicated and compassionate, WE WANT YOU! What Will You Do in...

  • Travel Nurse RN

    3 weeks ago

    Leawood, United States Next Move Healthcare Full time

    Job DescriptionNext Move, Inc. is looking for PCU/IMC RNs to fulfill an assignment in Overland Park, Kansas. BenefitsMedical, Dental, Vision, and 401K within the first month Maximum allowable IRS travel stipend + a healthy meals and expenditure stipend Licensing /certification renewals 1:1 attention via phone to discuss open positions before you...

  • Group Lead

    1 month ago

    Leawood, United States IPS-Integrated Project Services, LLC Full time

    Job Description: At IPS, youll apply your knowledge, skills and passion to make a difference in the lives of people, solving complex challenges related to pharmaceutical, biotech, and animal health research and manufacturing facilities. Were looking for an experienced, dynamic Electrical Engineering Group Lead to guide our innovative electrical team in the...