NetSuite Administrator

Who We Are: Overture Promotions is an award-winning promotional product agency; we design and produce swag for events, new hire kits, brand activations, company stores and much more. Unlike most, we have a unique ability to offer end-to-end services under one roof.  In-house services include graphic design, web development, onsite screen printing and embroidery, 240,000 SF of warehouse space, pick-pack, and kit assembly. We’re a minority-owned business that’s woman-led. We work with companies of all sizes, including many of the world’s most recognizable brands.

Summary: The NetSuite Administrator will manage the administration, configuration, and maintenance of the NetSuite ERP system. In this role, you'll collaborate with various departments to ensure the NetSuite platform effectively supports our business operations and goals. The ideal candidate will have deep knowledge of NetSuite's functionalities, experience in customizing and optimizing the system, and the ability to provide both technical support and training to users. This is a hybrid role, that lets you blend remote work with in-office collaboration at our HQ in Waukegan, IL.

Duties and Responsibilities:

• Administer, manage and optimize the NetSuite ERP system, including user access, roles, permissions, and configurations
• Customize NetSuite fields, forms, records, and workflows to meet business requirements
• Develop, test, and deploy customizations, integrations, and enhancements in NetSuite
• Monitor system performance, troubleshoot issues, and implement necessary fixes or improvements
• Collaborate with various departments to gather and analyze requirements for system enhancements and changes
• Provide technical support to end-users, including troubleshooting and resolving system-related issues
• Create and maintain documentation of NetSuite processes, customizations, and configurations
• Conduct user training sessions to ensure effective utilization of NetSuite features and functionalities
• Stay up to date with NetSuite updates, releases, and best practices, and recommend improvements to maximize system efficiency
• Assist in data migration, system integrations, and other projects as needed

Qualifications:

• Bachelor’s degree in information systems, Business Administration, or related field
• Minimum of 3 years of experience as a NetSuite Administrator or in a similar role
• Strong understanding of NetSuite ERP, including configuration, customization, and integration
• Proficiency in custom records, saved searches, and suite flow
• Experience with data migration, system integration, and third-party applications
• Excellent problem-solving skills and the ability to troubleshoot and resolve system issues
• Strong analytical skills and attention to detail
• Effective communication and interpersonal skills, with the ability to collaborate with cross-functional teams

Benefits:

• Complete insurance coverage – Medical, dental, vision, life insurance, flex spending accounts and disability plans with Company contributions
• Pet insurance and bring your dog to work days
• Corporate partnerships with Life Time Fitness, Bears Fit, Skechers and Tickets at Work
• Generous paid time off (vacation, sick and personal days as well as yearly floating holiday)
• 401(k) eligibility day one of employment, with a Company match after the first year of employment
• Paid maternity and paternity leave based on years of service
• Relaxed dress code
• Overture family fun – Summer BBQs, volunteer engagement groups (Culture Crew, Green Team, Safety Team, Diversity and Inclusion Advisory Council), employee vegetable garden, contests, potlucks and cookoffs
• Employee referral bonus

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