Self Storage Property Manager
1 week ago
This position is a results-driven position. Achieving outcomes (financial success of the property and other performance indicators) will result in promotions and additional opportunity. The full-time manager is also responsible for assisting their teammates across sister facilities. While the managers primary focus will be their specific property, the manager is expected to help their co-workers and encourage communication and idea-sharing where it benefits the company as a whole.
RESPONSIBILITIES AND DUTIES:
- Responsible for the sales, marketing, occupancy, and delinquency management of the store.
- Keeping the facility rented at optimum levels by effectively utilizing advertising, promotional and customer relationship skills in coordination with management
- Leasing and renting units over the phone at multiple facilities
- Provides outstanding customer service including assessing and resolving customer problems and professionally handling telephone and walk-in inquiries
- Assists customers with rental of units over the phone
- Maintains customer records including customer leases and ledgers
- Controls delinquencies through telephone contact and letters on a scheduled basis including sending out monthly invoices
- Cleans space(s) as vacated, hallways, and grounds as needed. Clean office and restrooms daily.
- Maintains a neat, clean, safe and secure facility including minor maintenance and daily lock checks as well as visual inspection daily
- General management of the office including opening and closing the office on time each day, keeping and balancing company expenses, making bi-monthly bank deposits and preparing daily, weekly and monthly reports to monitor and action the success of the property
- Prepare and oversee public online auctions of delinquent units. Maintain working knowledge of lien law and company policy.
- Effectively communicates with management and fellow associates. Promote idea-sharing in the workspace and leads by example
- Basic computer knowledge Windows 10
- Microsoft Office suite including Outlook, Word, and Excel
- Effective written and verbal communication
Strong phone skills and communication skills are important but not required. Proficiency in standard office software (Word, Excel, Outlook) also a plus. Qualified applicants should have references available upon request. Employment subject to criminal background check.
EDUCATION:
- High school diploma or equivalent required
- Associates or higher preferred
- Seating for approx. 6 hours, light to heavy lifting, cleaning empty units
BENEFITS AND PAY:
- $15-$17/hr based on experience and education
- $650/mo monthly bonus program, individual and team bonuses
- Insurance reimbursement
- PTO and major holidays
- Participation in company retirement plan with company matching
Salary: $15.00 - $17.00 per hour plus bonuses
Schedule:
- 8 hour shift
- Some weekend work required
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