Field Service Technician
4 months ago
Job Title: Field Service Technician
Department: Maryland Service Department
Location: Salisbury, Maryland
Reports To: Service Manager
Job Overview
The Field Service Technician is a highly self-motivated professional who has a minimum of two years’ experience pertaining to mechanical equipment service (i.e. air compressors, pumps). This individual must be able to provide service as needed on a 24/7 basis to our customers. Some jobs do require an overnight stay and mandatory training classes may also require this individual to be out of town for one-week periods.Our most successful Field Service Technician:
- Possess superior communication, analytical, and organizational skills
- Exhibit goal-oriented behaviors and time management principles
- Exude a customer-focused attitude
- Apply extensive attention to detail to all tasks
- Toggle between projects and responsibilities with ease
- Have mechanical and electrical experience with pumps and air compressors and ability to troubleshoot.
- Possess basic experience with computers and wireless communication devices preferred.
- Must be able to lift 50 lbs. unassisted and 100 lbs. assisted.
- Ability to read and interpret diagrams and schematics
- Ability to operate test/measuring equipment
- Have pump and air compressor field service experience (preferred).
- Possess a High school diploma / GED equivalent
- Must be able to pass background and reference checks, as well as a drug test
- Independently perform expert field service and repair on pumps and air compressors.
- Follow OSHA Safety requirements at all times
- Perform new & repaired equipment start-up commissioning and training.
- Properly and accurately complete service related documentation, and utilize electronic communication & documentation devices where applicable (i.e. Wireless tablets).
- Effectively communicate with customers and coworkers alike.
- Maintain an organized, clean, and resourceful work environment to include the shop, work area, and service vehicle.
- Consistently provide courteous and professional representation of Cummins-Wagner employees and products.
- Required to be on call and able to travel for out of town jobs.
- Some jobs do require an overnight stay and mandatory training classes may also require this individual to be out of town for one week periods
- Serve as mentor and assist with training of new field service technicians
- Perform all other duties as assigned
- Employee Stock Ownership Program
- Bonus Program
- Tuition and Certification Fee Assistance
- 401k Match
- Flexible Spending Account
- Comprehensive Health Insurance
- Life Insurance
- Long-Term Disability Insurance
Today, the Company's strength comes from the product lines we represent and from the total dedication of over 250 Employee Owners to the principle of customer satisfaction. We appreciate the value of our impressive team and look forward to welcoming you
*As an "ESOP" company with 100% of the common stock universally and exclusively owned by the Employee Stock Ownership Trust (ESOT), employees are motivated to work for the long-term success of the Company to a degree unmatched by those of our competitors. ESOP companies generally outperform non-ESOP companies. For more information on ESOPs, visit www.esopassociation.org.
Cummins-Wagner Co. Inc. is an Equal Opportunity Employer and does not discriminate based on race, sex, age, handicap, religion, national origin, or any other basis prohibited by applicable law.Cummins-Wagner Co. Inc. is a 100% Employee-Owned Company.
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