Manager, Network Operations

2 weeks ago


Grove City, United States NavitsPartners Full time
Job DescriptionJob Description

Manager, Network Operations

General Characteristics:

  • Responsible for network operations and service levels for data and voice networking equipment and software including mainframe equipment, PBX, mid-range and network processing devices.
  • Develops and implements standards, procedures, and processes for the network operations group. Plans and manages the support of new technologies (including wireless), network performance, and reliability.
  • Defines and negotiates service level agreements. Oversees and coordinates the daily activities of the network operations center.
  • Plans for human resources, equipment arrangements, electrical power and cable requirements for telecommunications and information processing equipment.

Dimensions Education:

  • Bachelor’s Degree in Computer Science, Information Systems, or other related field.
  • Or equivalent work experience.

Experience:

  • A minimum of 7 years of IT work experience including managing team(s) responsible for technical servicefor hardware/software engineering, support and maintenance in LAN/WAN and multi-platform environment.

Breadth:

  • Middle level management in network operations functions. Works under general direction of senior level management.
  • Typically manages and mentors supervisors, project leaders and/or technical staff. Frequently reports to an IT Chief Operating Officer, Director, Network Operations or Operating Unit IT Executive.



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