Regional Manager
4 weeks ago
Step into our legacy of excellence and become a vital part of our journey With over 50 years of combined industry know-how, we're a beacon of home service brilliance in Central TN. Our dedicated team masters plumbing, heating, air conditioning, and electrical services, delivering top-notch results marked by quality and dependability. Renowned for our stellar customer service, we cultivate a workplace that thrives on collaboration and professionalism.
Join us as the Regional Vice President / Regional Manager, leading our residential and commercial service operations in Tennessee. Your strategic vision and entrepreneurial drive will propel us beyond revenue goals. From spearheading leadership initiatives to overseeing budgets and forecasts, your impact will be transformative. With your trade expertise and sales metrics familiarity, we'll elevate our market position in Middle Tennessee.
What's in it for you?
- Comprehensive benefits package includes medical (health, dental, vision, and life) insurance, as well as short- and long-term disability coverage.
- Company-matched 401k plan.
- Thriving work environment supported by collaborative leaders.
- Access to robust systems and tools such as Service Titan, Data Cube, fleet management solutions, and more for streamlined business management.
- Competitive compensation package with generous bonuses, designed to reward strong performance and foster a growth mindset.
- Capital support for expansion initiatives in Tennessee, facilitating aggressive growth through greenfield expansion or strategic acquisitions.
Key Responsibilities for the Regional Vice President/Regional Manager:
- Oversight of three direct business unit General Managers and the Controller, reporting directly to the CEO of the PE-backed Home Services platform.
- Inspire and lead frontline and operations staff to drive productivity, foster a KPI-driven culture, and uphold professionalism.
- Develop and execute operational plans to drive profitability and growth, including rigorous review of monthly P&L performance, conducting weekly KPI meetings, and effective budget management.
- Address customer concerns promptly and professionally to ensure optimal satisfaction.
- Maintain a comprehensive understanding of industry regulations and ensure strict adherence within the business.
- Regularly assess work quality and customer service to maintain our high standards.
- Cultivate brand loyalty and enthusiasm through positive team interactions.
Qualifications for the Regional Vice President/Regional Manager:
- Minimum of 5 years in management/supervisory roles.
- General Manager experience, preferably in residential service-focused trades.
- Essential trade experience in Plumbing, HVAC, or Electrical.
- Valid driver's license with a clean driving record.
- Proficiency in field management software and information dashboard utilization.
- Strong leadership skills that inspire and motivate.
- Exceptional customer service abilities, keen attention to detail, and financial statement comprehension.
- Experience driving teams with Key Performance Indicators (KPIs) and a robust business acumen.
If you're passionate, dedicated, and eager to shape the future of a thriving business, we want to hear from you. Let's continue our legacy of excellence in residential home services together. Apply today and be part of our journey towards unparalleled success
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