Front Desk Receptionist

Elite Primary Care & Vein Clinic

Full-time

Location: Waycross, GA

Work Hours: Monday – Friday 8am - 5pm

About Us:

Join a well- established outpatient primary care & vein clinic providing comprehensive medical care to patients in Waycross, GA and surrounding Counties. Our Core values include open communication, service-mindedness, and efficiency.

Job Description:

We are seeking a friendly, organized, efficient Front Desk Receptionist to join our team at Elite Primary Care & Vein Clinic. As the first point of contact for our patients, the ideal candidate will possess excellent communication skills and a welcoming demeanor. The Front Desk Receptionist plays a crucial role in ensuring smooth operations within our primary care office.

Responsibilities:

• Embody our core values of open communication, service mindedness, and efficiency in all interactions with patients, visitors, and colleagues.
• Welcome patients and visitors with a friendly and approachable demeanor, fostering a welcoming environment.
• Handle phone calls, appointment scheduling, and patient inquiries promptly and courteously.
• Verify patient insurance details accurately and collect co-pays or payments as necessary.
• Maintain electronic medical records with attention to detail and confidentiality.
• Collaborate closely with medical staff to coordinate patient flow and address any issues or concerns.
• Assist with administrative task including scanning documents and data entry.
• Keep the front desk area tidy and organized.
• Proactively identify opportunities to improve efficiency and patient satisfaction at the front desk.

Requirements:

• High school diploma or equivalent.
• Previous experience in a medical office or customer service role preferred.
• Excellent communication skills with a focus on open and transparent communication.
• Strong service-oriented mindset with a genuine desire to help others.
• Ability to work efficiently in a fast-paced environment while maintaining attention to detail.
• Proficient in basic computer skills and experience with medical office software preferred.
• Ability to adapt to changing priorities and handle multiple tasks simultaneously.
• Commitment to uphold patient confidentially and privacy.

Benefits:

• Health insurance
• Dental insurance
• Vision insurance
• Disability insurance
• 401 (k) matching