Employment Support Professional

1 month ago

New York, United States Goodwill Industries Of Greater New York Full time
Job DescriptionJob Description


Goodwill Industries NYNJ

Job Description Form

Position Title: Job Coach Location: Multiple Boroughs

Reports To: Program Manager Cost Center:

Here at Goodwill, we support persons with Intellectual & developmental disabilities and neurodiversity (Autism Spectrum), with obtaining and maintaining a job in the community. The DSP-Job Coach is the person who directly works with and supports our individuals and their families in finding a job and career. We are offer Full Time employment with many benefits starting at $20/hour (equivalent to $40,000/Year)


When arriving at the event location, please follow these instructions for seamless access:

  1. You can then take either the elevator or stairs to the third floor.
  2. Once on the third floor, please greet the front desk attendant.
  3. Let them know that you are here for the Goodwill Hiring Event.
  4. A representative will promptly come out to greet you and show you where to go.

Event Address: 25 Elm Place, Brooklyn, NY 11201 3rd Fl

Thank you, and we look forward to seeing you at the event

Are you a good match for the Job Coach Role?

  • I am comfortable travelling throughout NYC, and being out in the community, visiting multiple work sites throughout the day
  • I enjoy, teaching and encouraging others how to complete a task
  • I am patience when explaining and showing an individual how to complete a task
  • I do not mind rolling up my sleeves and showing someone the proper way to clean or stock merchandize on the shelves or communicate with others.
  • I am able to write clear and concise progress note directly after providing a service which captures what transpired
  • I like to communicate with other members of the team in order to keep everyone informed, that would let to the continued success of the program.

If you answer Yes to the majority of questions, then don't stop now, apply and join the team

Additionally Benefits we offer:

Benefits

Health insurance

Dental insurance

Vision insurance

Personal Mobile Phone Monthly Reimbursement ($50/month)

Travel coverage (Monthly Metro-card)

Employee assistance program

Flexible spending account

Life insurance

Generous Paid time off

Parental leave

Tuition reimbursement

General Purpose:

Manage a caseload by providing individual assistance and guidance to individuals with disabilities with the mission of assisting them with obtaining, training and maintaining employment. The most prevalent disability group is Intellectual/Developmental Disability; others may include mental illness, visual impairment, mental illness, or other conditions and impairments.

Essential Functions:

  • Maintain departmental billing efficiency standards
  • Maintain accurate daily case-notes, monthly summaries, SAP’s and other necessary documentation in a timely manner, on agencies Electronic Health Record Platform (EHR)
  • Site visits with participants and employers throughout NYC Region in order to provide support services
  • Responsible for maintaining and updating key information in EHR records to ensure a state of audit ready records
  • Assist transitioning youth from school an unemployed individuals to through a formal “Discovery” to explore possible careers
  • Work effectively with consumers in order to obtain/maintain employment
  • Maintain charts in a timely manner and audit ready condition
  • Write clear and concise case notes and service plans in a timely manner.
  • Work in a cooperative manner with other Goodwill and non-GW programs.
  • Effective Job Coaches will be able to develop good relationships with consumers, parents, therapists, group homes and employers, in order to facilitate positive movement toward employment goals.
  • Through those relationships help consumers, to remove obstacles and barriers toward employment goals.
  • Work effectively with employers in order to facilitate accommodations and address workplace problems/issues to result in greater job retention.
  • Needs to maintain contact with consumers and employers to identify and resolve problems early on in order to prevent a job loss or termination from the program
  • Good interpersonal skills
  • Flexible Schedule and Travel throughout 5 boroughs, most time is spent out in the field at multiple sites and multiple boroughs each day
  • Assists consumers in achieving the highest level of independent functioning on the job
  • Coaches are encouraged to directly assist in job development activities and efforts
  • Additional duties as requested by Manager

Qualifications/Basic Job Requirements:

  • Minimum preferred: Associates degree.
  • Preferred: 1+ year of experience working with people with disabilities
  • Exceptions will be made for graduates of specialists DSP training programs such as Educational Opportunity Center graduates (EOC’s)

Scope of Responsibility & Positions Supervised:

N/A

Special Working Conditions:

  • Job primarily consists of field on-site and off site face to face visits with consumers.
  • Travel throughout the NYC mostly on public transportation
  • Expected to make site visits during consumer work schedules and will consist of evening and weekend work in the community.


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