Would you like to join a growing, member-owned, not-for-profit financial institution that is one of the Best of the Best in Monmouth County per the Asbury Park Press Readers' Choice Awards? We have refreshed our brand and our new CEO and Leadership Team are focused on the well-being of our Employees and the enrichment of the work environment If this appeals to you and you would like to be part of a "Winning Team", then please consider applying for the Part Time Accounts Payable position at First Atlantic Federal Credit Union.

Who we are:

Around here we do things differently. Maybe it's the ocean breeze. Or the music. Or the fact that we've been a part of the landscape for over 80 years. Around here we put our members first. Always have, and always will. At First Atlantic, local is more than a saying. It's knowing that when our community thrives, we all thrive. Our continued mission is to support our members and deliver the best value in financial services. It's where trust and tradition meet innovation and versatility, and the community is paramount.

First Atlantic is headquartered in Eatontown, New Jersey, with branches in Eatontown, Neptune, Oceanport, and Toms River. Anyone who lives, works, worships, volunteers, or attends school in Monmouth or Ocean counties is eligible to join. Family members of a First Atlantic member can also belong.

What we are looking for:

We are seeking a Sr. IT Helpdesk to provide support services to staff and internal clients. The primary purpose of this position is to assist First Atlantic Federal Credit Union to live out our Mission to provide best value financial services to members by providing outstanding service to both members and internal members. In addition, applies principles of accounting to analyze financial information and prepare financial reports by performing the following duties.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

To deliver service in alignment with our Service Promises.

1. Provide exceptional service.
2. Value and care for our members.
3. Treat people with respect and dignity.

Meets all established service goals.

Processes Helpdesk tickets in a timely manner.

Oversee installation, configuration, maintenance, and troubleshooting of end user workstation hardware, software, and peripheral devices. Ensure network connectivity of all workstations and administers all equipment, hardware and software upgrades

Manage servers, including e-mail, print, and backup servers and their associated operating systems and software.

Manage security solutions, including firewall, anti-virus, and intrusion detection systems.

Practice network asset management, including maintenance of network component inventory and related documentation and technical specifications information.

Conduct research on network products, services, protocols, and standards in support of network procurement and development efforts.

Administer and maintain end user accounts, permissions, and access rights.

Performs server and security audits as well as system backups and recovery.

Must comply with applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control, in addition to all company policies.