Flexible Endoscope Repair Technician

2 weeks ago

Glendale Heights, United States Surgical Instrument Service Co Full time
Job DescriptionJob Description

We are growing Great opportunity to join one of the best health care partners in the industry

About Surgical Instrument Service Company

For almost 50 years, Surgical Instrument Service Company, Inc. (SIS) has been providing superior products and services to hospitals and healthcare facilities across the country. We pride ourselves on the personalized service we provide to each one of our customers.

Every action we take is aimed at making things easier for our customers from providing the widest range of equipment repair, to doing the job right the first time, every time. Through continuous innovation, process improvement and an unwavering desire to be the best SIS provides our customers with the greatest value in repair services. We are passionate about being a part of the continuum of care for happier and healthier patients.

Flexible Endoscope Repair Technician

SIS is currently looking for an experienced Flexible Endoscope Repair Technician. The Flexible Endoscope Repair Technician performs repairs on flexible endoscopes. The Flexible Endoscope Repair Technician requires a high level of flexible endoscope knowledge and related instrument knowledge, as well as repair experience and expertise, ensuring consistent high-quality and timely repairs. The Flexible Endoscope Repair Technician assesses customer's devices, evaluates problems, and executes repairs. He/She takes ownership of responsibilities and acts proactively, ensuring the highest quality customer experience.

Key Accountabilities:

  • Evaluate, troubleshoot, disassemble, assemble, repair and inspect all models of flexible endoscopes to ensure proper function
  • Inspect and perform repair tasks on complex service orders
  • High-level of knowledge on proper repair methods
  • Assess the quality and productivity of repair process, identify and implement process improvements
  • Research, communicate and assist in resolving repair or process issues
  • Accurately complete all evaluation, estimate and quality control paperwork in a timely manner
  • Regularly communicate anticipated repair completion dates
  • Effectively perform multiple endoscope repair tasks with no errors
  • Consistently and effectively meet or exceed repair deadlines
  • Conduct and support process audits to maintain and improve quality standards
  • Actively participate in continued education and training
  • Other duties as assigned

Key Competencies:

  • High school diploma or equivalent required
  • Minimum of three years of experience as an endoscope repair technician, or a minimum of five years of experience as a lead technician in a production/manufacturing environment required
  • Proficient knowledge of production techniques  
  • In depth knowledge of quality concepts and quality improvement techniques is desired.
  • Effective verbal communication skills are essential
  • Leadership skills
  • Strong problem solving and decision-making skills are preferred
  • Motivated and positive attitude
  • Time management and organization skills are a must
  • Must be able to work overtime as needed

Additional Information:

SIS is proud to be an Equal Opportunity employer. We maintain a drug-free workplace. For more information on SIS, please visit: www.sis-usa.com.

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