Commercial Service Supervisor

3 weeks ago

Norcross, United States D.H. Pace Company, Inc. Full time
Job DescriptionJob Description

DH Pace Company, Inc., aspires to hire a Service Supervisor in our Peachtree Corners, GA office The right candidate will enjoy working in a fast-paced environment, have the ability to work well with external and internal customers, and be a forward thinker.

Job Responsibilities:

  • Effectively manage the performance of technicians by establishing and enforcing customer service standards and expectations.
  • Efficiently manage, provide leadership for, and develop staff for future advancement through effective communication, coaching, training and development.
  • Ensure workforce is efficiently managed to minimize negative labor variants.
  • Determine staffing levels and ensure compliance with company hiring, counseling/discipline and termination policies.
  • Ensure accurate work orders and picking lists to the warehouse for inventory pulling and manage WIP inventory and returns from job site to minimize inventory investment.
  • Fulfill all other duties as assigned by your manager.

Job Requirements:

  • Minimum of 1-3 years of management or leadership experience.
  • Must possess valid driver’s license.
  • Customer service oriented.

Why DH Pace?

DH Pace Company is a distribution, construction and service organization offering a complete range of door and door related products and commercial security products. The company is privately owned and has been in operation over 95 years We have 50+ US offices in 24 states with 2023 company-wide sales of $1 billion.

Our mission is to enhance the communities we serve by improving the safety, convenience, and aesthetics of the buildings where we live, work, and play. Our foundation of values represents who we are and what we stand for. Values are never situational or circumstantial, they are always and forever. Our core values are R.I.S.E. Respect, Integrity, Service, and Excellence.

Our benefit offerings include:

  • Medical, dental, and vision options: Available on the 1st day of the month following your start date
  • Paid time off plan: 13 days accrued annually during your 1st year; 16 days accrued during your 2nd year
  • Paid Holidays: New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day
  • Floating Holidays: Up to 2 floating holidays per year
  • Competitive compensation: Including annual performance evaluations
  • 401k retirement plan: Including an employer match
  • Company paid: Life insurance, short-term disability, & long-term disability

Successful completion of references, employment verifications, background check, and drug screen required in advance of hire.

DH Pace Company, Inc. does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of DH Pace Company, Inc. without a prior written search agreement will be considered unsolicited and the property of DH Pace Company, Inc. Please, no phone calls or emails.

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