Service Department Director
2 weeks ago
Increase your impact, increase your earnings, apply your management skills and elevate your role.
This is your opportunity to take your career to the next level leading and developing a team and a service department as our Service Department Director (Commercial/Industrial Electrical).
This is an opportunity to lead a established service department and be part of the company's strategic plan to elevate existing management and provide additional opportunities within the company.
Service Department Director – What You Will Do:
You will be responsible for leading the Service Department team and strategic initiatives, including team, strategy, quality, department budget and results for client installations, repairs, maintenance and troubleshooting.
- Oversee and manage the team of Service Project Managers/Estimators, dispatchers, and service department technicians – motivating, performance monitoring and coaching, training and developing talent
- Serve as the lead for Service project managers/estimators, dispatchers, and service department technicians and solving escalated troubleshooting and complex issues.
- Develop and implement service department goals and strategies
- Conduct job walks, understanding estimating of project costs, overseeing the teams projects, safety and quality control as well as estimating and managing your own projects.
- Conduct regular safety training sessions – keep the workforce safe and adhering to OSHA and other safety regulations
- Ensure client service standards are maintained or improved, building and maintaining relationships with existing clients and developing new client relationships to grow the service department
A successful Service Department Director is building the service department with both new clients and talent, developing existing talent and recruiting additional talent to grow the team.
Service Technician Director – You Have (Required):
- Prior experience in the electrical industry including holding a current electrician's license / journeyman card
- Strong knowledge of electrical systems, codes and regulations
- Prior experience as a service department manager – you enjoy leading, mentoring and motivating
- Comfort using MS Word, Excel (basic spreadsheets), Outlook, McCormick Estimating software, and Foundation Accounting software.
- Ability to successfully pass a drug test and background check prior to start date
Travel required to client job sites (limited to no overnight travel anticipated).
Your compensation is a base salary of $125,000 to $130,000 plus an incentive compensation plan based on an established formula. In addition, you will be provided with a company truck and a fuel card.
You will receive medical, dental and vision insurance with strong company contribution towards your premium and many coverage options, paid time off/vacation time, paid holidays. A 401k plan with very generous annual company contribution after 1 year of employment.
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