Mutuel Teller

Responsibilities Provide great guest service to all guests, internal and external. Sell, cash, redeem, and verify all ticket and voucher sales with relation to pari-mutuel wagering. Monitor audio-visual signals and take necessary action to ensure that standards and guest needs are met. Verify scheduled tracks are available for viewing and wagering. Maintain cleanliness of Mutuel Line and Wagering area. Change televisions and channels on simulcast wall. Change paper in machines. Explain wagering techniques to Guests. Adhere to all Corporate and local policies, procedures, and operating guidelines. Demonstrate abilities to meet performance expectations with Communications, Initiative, Problem Solving, Guest Service/Interpersonal Relations, Work Habits and Conduct, and Responsible Gaming/Business Ethics. Job Requirements Must have High School Diploma or equivalent. Customer service experience. Must have cash handling and basic math skills. Must be able to learn Tote Machine functions. Must be willing to learn pari-mutuel wagering and horse racing. Previous Teller experience preferred. Must be 18+ years of age. 2 + Years of Cash Handling experience required. Preferred Experience 2+ years customer service skills preferred. Flexible schedule preferred. Previous racing experience preferred.