Front Line Team Member

4 weeks ago

Ogden, United States Shiny Shell Carwash Full time
Job DescriptionJob DescriptionDescription:

TITLE: Front Line Team Members

DATE REVISED: March 27, 2020

SUPERVISOR: Team Leader / Assistant Manager / General Manager

POSITION SUMMARY:

The Front Line Team Members will exceed Member and Guest expectations by providing quick and friendly service while vacuuming, wiping down vehicles and cleaning windows.

GENERAL DUTIES AND RESPONSIBILITIES:

  • Retain and create new Member/Guest relations
  • Promote new Memberships/Fast Passes and special offers
  • Vacuum vehicles: floor mats, carpet, between and under seats, back window area, ashtrays, cup holders
  • Wipe down the exterior and interior of vehicles, including door jambs
  • Apply spray wax and tire dressing
  • Clean interior and exterior windows
  • Communicate to the Manager any situation, problem or accident
  • Clean facilities, equipment and bathrooms
  • If proper training has been given, assist Detail Employees when needed and Front Line is slow

PREREQUISITES:

  • Good customer service skills
  • Ability to work in awkward postures
  • Ability to multitask
Requirements:

The Front Line Team Members will exceed Member and Guest expectations by providing quick and friendly service while vacuuming, wiping down vehicles and cleaning windows.GENERAL DUTIES AND RESPONSIBILITIES:

  • Retain and create new Member/Guest relations
  • Promote new Memberships/Fast Passes and special offers
  • Vacuum vehicles: floor mats, carpet, between and under seats, back window area, ashtrays, cup holders
  • Wipe down the exterior and interior of vehicles, including door jambs
  • Apply spray wax and tire dressing
  • Clean interior and exterior windows
  • Communicate to the Manager any situation, problem or accident
  • Clean facilities, equipment and bathrooms
  • If proper training has been given, assist Detail Employees when needed and Front Line is slow

PREREQUISITES:

  • Good customer service skills
  • Ability to work in awkward postures
  • Ability to multitask

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