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Service Apprentice

5 months ago

Sterling, United States Vertical Mechanical Group Inc Full time
Job DescriptionJob Description

Join an Industry to Help Accelerate Our Growth Leader

Vertical Mechanical Group (VMG) is an industry leader that brings expertise in both HVAC and Plumbing. Our company was originally known as Anderson Mechanical Services, Inc and Inspiration Plumbing Company. We brought these two respected companies together to provide our clients with award winning expertise in HVAC and Plumbing for new construction, improvements, renovations, upfits, design-build, and installations in the commercial space.

To meet our growth goals, we are adding a Service Apprentice to the team. In this role, as a service technician, you will need to be able to troubleshoot and repair problems. You will need to be good at time management and able to work a flexible schedule because you may get a service call at any time, and you may not be able to estimate how long some calls may take. Good communication and interpersonal skills are vital since you will be working closely with customers.


Responsibilities:

  • Install new products, and test them to ensure they are working correctly
  • Educating the client on how to use and maintain their device
  • Perform maintenance and provide customer support
  • Diagnose problems and come up with solutions to repair them
  • Order parts needed for repairs if needed
  • Fill out detailed reports and keep records on services that have been performed
  • Explain issues with equipment and repairs to customers
  • Build and maintain relationships with customers