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Receptionist / Medical Assistant for a Busy Primary Care Practice
3 months ago
The job will primarily be as a receptionist but can cover the Medical Assistant position when needed. The office hours are Monday through Friday 8-6, Saturday & Sunday 9-2 so the schedule will fall within these times.
Education / Certification Requirements:
Minimum High School Diploma.
Must have a Medical Assistant Certification as well as phlebotomy & EKG certification.
Basic computer skills required.
Benefits:
We offer Medical, Dental, Vision and Retirement. There are paid holidays and paid time off for full-time employees.
The primary purpose of this position is to see that patients are scheduled, copayments are collected, messages taken and referrals are generated. The secondary purpose is to be a backup Medical Assistant when needed for high volume or employee coverage.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
- Greeting and assisting patients
- Answering phones in a timely manner
- Taking accurate and concise messages for the doctors and medical assistants
- Patient scheduling based on practice guidelines
- Perform the patient check-in process to ensure accurate collection of information and copayments/co-insurance
- Generating electronic referrals
- Verify insurance coverage
- Making sure that the daily copay/coinsurance collections are correctly documented and proved out at the end of the day
- Responsible for making sure that the waiting room is keep clean and neat
- Training new staff in policies and procedures
SECONDARY DUTIES AND RESPONSIBILITIES:
- Accurately documenting patient history and medications
- Taking patient vitals and entering them into the EHR
- Ensuring that all data for practice goals for MACRA are followed, obtained and documented
- Scanning patient related documents into the EHR
- Collection of specimens, perform phlebotomy, PT/INR, spirometry & EKGs
- Obtaining prior authorizations for procedures and medications
- Communicate with the physician and patient regarding messages, labs, etc
- Returning messages to patients as per the physicians instructions
- Making sure that medical supplies inventory is sufficient and informing Practice Manager of needed supplies
- Other duties as assigned
