Desktop Support Technician

3 weeks ago


Bedford, United States Murtech Full time
Job DescriptionJob DescriptionDesktop Support TechnicianLocation: 202 Burlington Rd, Bedford, MA 01730 Pay Rate: $21.00/HR W2Hours: Mon-Fri, 8am-5pmDuration: 3-4 months Job Summary:
  • Setting up laptops, installing software, updating hardware BIOS, configuring Windows or Mac for the specific user and testing
  • Interface directly with users to schedule the installation, perform in person or remote install which includes data copy, email setup, add printers, customize windows to users request and test
  • Assist with laptop hardware issues, software issues, network connectivity and laptop not booting type issues.
Qualifications:
  • Experience with Windows 11 and Apple MacOS
  • IT certifications desired
  • Strong customer service presence


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