Mobility Management Specialist
4 weeks ago
Mobility Management Specialist
POSITION PURPOSE AND OBJECTIVES:
The role of the Mobility Management Specialist will be to primarily assist the Mobility Manager in meeting the transportation needs of the general public with a focus on the elderly, disabled, and disadvantaged populations. Duties shall include extended out-reach efforts to improve business and community support, assist with development and distribution of information that explains how to utilize available resources, assist with travel training the elderly and individuals with disabilities so that they may travel safely and independently within the community, and to build partnerships with key stakeholders to advance the mission of the Mobility Management Program.
Essential Job Functions:
- To assist with building supportive transportation networks within elderly, disabled, and disadvantaged communities.
- Make public presentations on the benefits of Mobility Management in the community.
- Attend support coordinated meetings within the county and outreach events as needed.
- Collaborate effectively with other managers and departments.
- Maintain a commitment to a professional code of ethics.
- Advocate to constituents to demonstrate how public transportation supports communities and enhances economic development.
- Write and maintain reports as needed.
- Obtain and maintain a professional Travel Training Certification.
- Seek networking and outreach opportunities to collaborate with community stakeholders to provide a full range of travel options that meet the needs of the community.
- Assist with creating educational materials to incorporate into classrooms.
- Have a customer-first attitude.
- Must enjoy working with people.
- Must be detail-oriented.
- Acts as an ambassador of BCRTA by always promoting a positive image.
Requirements:
- Physical and Visual Activities
- Constant period of hearing, near and far acuity, depth perception, color vision.
- Frequent periods of speaking and sitting.
- Frequent periods of standing, walking, kneeling, and reaching.
- Constant period of hearing, near and far acuity, depth perception, color vision.
- Frequent periods of speaking and sitting.
- Frequent periods of standing, walking, kneeling, and reaching.
- Occasional exposure to exhaust fumes.
- Frequent travel within the community via public transit.
- Usual office environment.
Skills and Abilities:
- Ability to read and interpret documents and instructions.
- Proficient in word and excel.
- Ability to work comfortably with the elderly and individuals with disabilities.
- Ability to work on multiple concurrent projects with frequent interruptions.
- Demonstrates good command of the English language.
- Maintain strict confidentiality.
- Ability to perform simple math calculations.
- Ability to work under frequent periods of stress.
- Well-developed oral and written communication skills.
- Ability to work independently.
- Work with, memorize and retain detail.
- Enjoy working with and helping others.
Education
High School diploma/GED required. BA or BS in Social Work preferred.
Experience
- Experience working/volunteering with the public in a community setting.
- Experience speaking in public.
- Customer service experience is a must.
- Experience with the elderly or individuals with disabilities is preferred.
Licenses/Certifications:
Easter Seals Certified Travel Training Instructor (CTTI), or ability to obtain.
Willing to become Safety Sensitive verified through BCRTA preferred.
About Butler County RTA
BCRTA is a political subdivision of the State of Ohio organized as a Regional Transit Authority under Ohio code. BCRTA acts as the designated recipient for Federal Transit Funds and provides public transportation services within and around Butler County, Ohio including Hamilton, Middletown, Fairfield, West Chester, Oxford, and Miami University. The BCRTA employs or directs around 120 transit employees and manages an annual budget over $7M. BCRTA is governed by a nine-member Board of Trustees.
BCRTA is a public transit agency dedicated to support Butler County’s quality of life and economic development through public transportation solutions.
Our employees enjoy a work culture that promotes inclusion, diversity, cooperation, problem-solving, teamwork, independence and ingenuity.
BCRTA benefits now include medical, dental, vision, life insurance and short-term disability coverage in addition to generous paid time off, 14% retirement match in the Ohio Public Employees Retirement System (OPERS), opportunities for advancement, and professional development.
*Hiring is through our main office in Hamilton, Ohio.
Applications are public records and will only be reviewed once for each position. Applicants must submit a separate application for each position of interest. BCRTA applications do not represent a contract of employment.
"BCRTA states as its policy a commitment to provide equal opportunity to all persons in matters affecting all employment processes (including but not limited to recruitment or recruitment advertising, hiring, upgrading, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay, or other forms of compensation) without regard to a person’s race, color, religion, national origin, sex (including gender identity, sexual orientation, and pregnancy), age, genetic information, or veterans status.
Further, BCRTA is committed to complying with Title I of the Americans with Disabilities Act and prohibits discrimination on the basis of disability. BCRTA will make accommodations that are reasonable and not unduly burdensome to enable qualified disabled applicants and employees to participate in the employment process and perform essential job functions. "
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