Shift Managers

4 weeks ago

Reno, United States Sonic Full time
Job DescriptionJob DescriptionThere are two kinds of people in this world: SONIC employees and those who wish they were SONIC employees. This elite group gets to work with awesome people, earn great pay, and sport the cool uniform.

Being a Mid-shift Manager at a SONIC Drive-In restaurant is the cherry on top of a Strawberry Banana Split Molten Cake Sundae. You’ll assist the drive-in restaurant’s General Manager in managing drive-in operations. You will also be involved in training and supporting other employees to ensure we provide quality food in a clean, safe and efficient manner. We want every guest to have an enjoyable dining experience every time they come to SONIC.

Basic job duties for the drive-in restaurant’s Assistant Manager include:
● Manages, trains, monitors and coaches Team / Crew Members, Carhops and Skating Carhops
● Directs and assigns drive-in restaurant employees as needed to ensure all aspects of food service meet operational standards
● Adheres to and monitors employee compliance of the drive-in restaurant employee handbook, policies and practices
● Monitors and makes appropriate adjustments to staffing levels, inventory levels and food cost control
● Completes weekly inventory as needed
● Assists in administrative duties including maintaining files, records and all required documentation
● Reinforces a customer service mentality and ensures all employees are focused on serving the customer at all times.
● Immediately and respectfully responds to guest requests. Reports guest complaints to immediate supervisor and assists in resolving such complaints.

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