Lab Manager

3 weeks ago

Arlington, United States Node.Digital Full time
Job DescriptionJob Description

Lab Manager / System Administrator

Location: Arlington, VA

Must have an active Secret Security Clearance

Node is supporting a U.S. Government customer to provide support for onsite incident response to civilian Government agencies and critical asset owners who experience cyber-attacks, providing immediate investigation and resolution. Contract personnel perform investigations to characterize the severity of breaches, develop mitigation plans, and assist with the restoration of services.

Node is seeking a Lab Manager to support this critical customer mission.

Responsibilities:

- Applying advanced analytical skills and technical resources at the tactical levels and implementing infrastructure solutions supporting command decision-making and execution of mission requirements

- Support the implementation of new technologies and equipment in the lab environment

- Assesses network topology and device configurations identifying critical security concerns and providing security best practice recommendations

- Advises and provides insight into the development of lab standard operating procedures (SOPs) and policies

- Provide support for Virtual Private Network (VPN) or Virtual Desktop Infrastructure (e.g., Citrix) to users

- Provide support for MacOS and iOS to users

- Provide troubleshooting and triaging assistance for basic to intermediate technical challenges and user issues

- Monitor and respond to users on IT helpdesk channels and phone lines

- Assist in the management of user accounts and resetting credentials

- Performing implementation of granular access control, and monitoring systems for acceptable performance and user accessibility, establishing back-ups, and monitoring systems security

- Troubleshoot and resolve complex storage problems across the enterprise related to storage and replication strategies across local and wide area networks. Monitor channels for storage-related network and system issues and remediate them as they occur

Requirements

Required Skills:

- U.S. Citizenship

- Must have an active DoD Secret clearance, TS/SCI clearance is preferred

- Must be able to obtain DHS Suitability

- 2+ to 5+ years of directly relevant experience in system administration

- Experience with multiple operating systems, including Linux/Unix & MacOS

- Experience and knowledge of networking and network administration

- Experience with Virtual Private Networks (VPN)

- Experience with virtual desktops (Citrix, VMWare)

- Must be able to work collaboratively across physical locations

Desired Skills:

- Experience working with SIEMs to include ELK and Splunk

- Virtualization automation and optimization

- Experience working with Jamf Pro, DEP, and Enterprise Connect implementation

- Experience with writing technical procedures and standard operating procedures

Required Education:

BS Computer Science, Computer Engineering, Computer Information Systems, Computer Systems Engineering or related degree; or HS Diploma and 7+ years of lab management or systems administration experience.

Desired Certifications:

- CEH

- Sec+

- Network+

- CCNA

Company Overview:

Node.Digital is an independent Digital Automation & Cognitive Engineering company that integrates best-of-breed technologies to accelerate business impact.

Our Core Values help us in our mission. They include:

OUR CORE VALUES

Identifying the~RIGHT PEOPLE~and developing them to their full capabilities

Our customer’s “Mission” is our “Mission”. Our~MISSION FIRST~approach is designed to keep our customers fully engaged while becoming their trusted partner

We believe in~SIMPLIFYING~complex problems with a relentless focus on agile delivery excellence

Our mantra is “~Simple*Secure*Speed~” in the delivery of innovative services and solutions

Benefits

We are proud to offer competitive compensation and benefits packages to include:

  • Medical
  • Dental
  • Vision
  • Basic Life
  • Long-Term Disability
  • Health Saving Account
  • 401K
  • Three weeks of PTO
  • 10 Paid Holidays
  • Pre-Approved Online Training

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