Receptionist/Accounts Receivable
4 weeks ago
Do you love helping people through difficult situations? Are you good on the phone? Is communication and organization important to you?
Then don’t miss your chance to join our Franchise as a new Receptionist/Accounts Receivable. In this position, you will be making a difference each and every day. We have a sincere drive toward the goal of helping make fire and water damage “Like it never even happened” Our Franchise is seeking someone who is comfortable working hard in challenging situations, enjoys meeting new people, has excellent communication skills, enjoys supervising others, and is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you’ll thrive in this work environment. Are you highly dependable and super-excited about routinely exceeding expectations? Then you may be our perfect hero As a valued SERVPRO® Franchise employee, you will receive a competitive pay rate, with the opportunity to learn and grow.
Job Description: We are looking for a Receptionist/Accounts Receivable. This person will be responsible for answering customer calls and reaching out to customers collecting unpaid invoices.
Responsibilities:
- Calling customers to obtain payments.
- Posting customer payments by recording checks, and credit card transactions.
- Updating receivables by totaling unpaid invoices.
- Maintaining records of invoices, debits, and credits.
- Resolving collections by examining customer payment plans and payment history.
- Keeping organized and detailed documentation of all correspondence with customers.
- Handling customer disputes regarding payments or invoicing.
- Handling all liens and documentation of such records.
- Reporting monthly statements.
Qualifications:
- Excellent understanding of QuickBooks
- 1+ years of high-volume collections experience
- Moderate/Advanced experience with Office Suite
- Experience working with Executive Level Leadership is a plus
All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Industries, Inc., the Franchisor, in any manner whatsoever.
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