Front Desk Representative
1 month ago
At Goldfish Swim School we are not only passionate about building confident lifelong swimmers, we are also passionate about building the careers of our team members. We believe that the hardwork and dedication of our team members help create skills that will last a lifetime. We take time to develop both personal and professional skills that prepare team members for their future careers.
Perks and Benefits:
- Paid on-the-job training
- Weekly Pay
- Part time and Full time employment opportunities
- Consistent set schedules
- Culture driven company
- Employee recognition programs
- Positive Team Culture
- Career Growth Opportunities
Primary Responsibilities:
- Provide WOW Customer Service to our members
- Assist with class scheduling and billing
- Work in a sales capacity to sell new memberships
Job Qualifications and Skills:
- Ability to work with children
- Excellent communication and organizational skills
- High energy
- Strong work ethic
Summary: Promotes quality customer service and processes sales and registration transactions. Acts as the first point of contact for potential and current Goldfish customers and as such is responsible for presenting a positive image for the company.
Duties and Responsibilities:
- Provide the highest quality of service to the guest at all times and anticipate and exceed guest expectations. Know and live the mission and the Goldfish Swim School brand basics. Understand the GFSS Way.
- Answers telephones, responds to inquiries, takes messages and screens and directs phone calls in a professional manner.
- Processes student registrations using effective sales/customer service techniques.
- Schedules and manages birthday/pool parties.
- Resolves customer concerns/complaints using a professional approach.
- Assists clients with purchases of merchandise and vending.
- Greets parents and students as they report to the front desk.
- Checks in students on the attendance tracking system.
- Maintains cleanliness of the front desk area, snack shack area, changing areas, restrooms, and observation area.
- Monitors snack shack area and provides guidance to snack shack staff.
- Checks voicemail and email correspondence and responds in a timely manner.
- Updates informational displays with accurate and timely promotions and literature..
- Makes collection calls to resolve open account problems.
- Prepares twice daily student lesson schedules for use by instructors and management staff.
- Enforces safety rules and regulations to prevent accidents. Administers first aid when necessary.
- Work 1 swim instructor/lifeguard shift per week
- All other duties as assigned
Education/Experience: High school diploma or GED required, some college preferred. Two years previous customer service and/or administrative office experience preferred. Intermediate level computer skills required using Word, Excel and other software systems.
Certificates and Licenses: CPR, First Aid and AED certification preferred .
-
Front Desk
1 month ago
Rochester, United States Retro Fitness of Rochester Full timeJob DescriptionJob DescriptionWe are currently looking for someone to work 15 hours a week. These shifts would include two night shifts during the week and one weekend afternoon of your choosing!The Front Desk employee is the face of the club; you are the person a member sees when he or she first walksinto the club. It is important that this person has a...
-
Front Desk Representative
7 days ago
Rochester, United States Goldfish Swim School Full timeMake waves and pave the way for your career! At Goldfish Swim School we are not only passionate about building confident lifelong swimmers, we are also passionate about building the careers of our team members. We believe that the hardwork and dedication of our team members help create skills that will last a lifetime. We take time to develop both personal...
-
Front Desk Agent>
4 weeks ago
Rochester, United States Davidson Hospitality Group Full timeDavidson Hospitality Group - 8626 [Guest Service / Concierge] As a Front Desk Agent at Davidson Hospitality Group, you'll: Greet and welcome guests with a warm and friendly attitude; Efficiently handle check-in and check-out procedures, ensuring accuracy and attention to detail; Provide information about hotel facilities, services, and local attractions;...
-
Front Desk Receptionist
2 days ago
Rochester, United States Vision Source Full timeJob DescriptionJob DescriptionJoin Our Visionary Team as a Front Desk Receptionist at Rochester Eye Care Associates, PLLC! Are you ready to be the welcoming face and the heartbeat of a cutting-edge optical experience? Rochester Eye Care Associates, PLLC is on the lookout for a vibrant and customer-centric Front Desk Receptionist to join our dynamic team in...
-
Hotel Front Desk Clerk
3 weeks ago
Rochester, United States The Del Monte Lodge Full timeAre you ready to apply your expertise to a rewarding career with a leader in the hospitality industry? Join the DelMonte Hotel Group team! We are currently seeking experienced and driven candidates just like you to serve as a Front Desk Clerk. You will play a key role to ensure a great guest and colleague experience. We offer competitive compensation and...
-
Hotel Front Desk Clerk
2 weeks ago
Rochester, United States The Del Monte Lodge Full timeAre you ready to apply your expertise to a rewarding career with a leader in the hospitality industry? Join the DelMonte Hotel Group team! We are currently seeking experienced and driven candidates just like you to serve as a Front Desk Clerk. You will play a key role to ensure a great guest and colleague experience. We offer competitive compensation and...
-
Front Desk Receptionist
4 weeks ago
Rochester, United States FB Glass Full timeJob DescriptionJob DescriptionFB Glass is looking for a Part time Front Desk Receptionist with basic computer skills in Quickbooks/ Invoicing, Taking incoming calls, Looking up parts using multiple applications, Accurate price quoting , Filing , Great customer service and Punctuality. We are looking for someone to join our team that is a quick learner and...
-
Hotel Front Desk Associate/Night Auditor
1 month ago
Rochester, United States Thind Management Full timeJob DescriptionJob DescriptionHotel Front Desk Associate/Night Auditor IntroductionWelcome to Thind Management, a family-owned management company where we strive to provide exceptional service and unforgettable experiences to our guests at our properties. With a passion for hospitality and a commitment to teach, we at Thind Management strive to share our...
-
Front Desk Supervisor
7 days ago
Rochester, United States Kahler Hotels LLC Full timeOverview: *** $500 Hiring Bonus *** Support and supervise Front Office operations to ensure profitability, control costs and quality guest satisfaction standards. Responsibilities: Maintains all standard of guest service. Manage and motivate all Front Office Staff with daily supervision to include staffing, training, discipline, scheduling and visually...
-
Overnight/Night Shift
1 day ago
Rochester, United States Center City Housing Full timeGage East is a supportive housing development that houses and provides services to formerly homeless families with children and single youth. Gage East provides 24 hour staff coverage at the front desk. The Front Desk/ Tenant Assistant will be the fi Night Shift, Front Desk, Assistant, Overnight, Shift, Hotel
-
Front Desk Agent
3 weeks ago
Rochester, United States Highgate Hotels Full timeCompensation Type Hourly Highgate Hotels Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and...
-
Service Desk Representative
7 days ago
Rochester, United States Integrated Resources Full timeJob Title: Service Desk Representative Location: Rochester hills, MI Duration: 7 months (Possible Extension) Schedule Notes: 2 Weeks of Training with variable shifts possible **Position is remote** Job Description : Duties: Provide technical support to customers for technologies including desktops and laptops, virtual machines, tablets,...
-
Medical Office Front Desk
4 weeks ago
Rochester Hills, United States Samir S Al-Hadidi MD PC Full timeJob DescriptionJob DescriptionRochester Hills Gastroenterology Medical Office seeking candidate for Front Desk Company DescriptionRochester Gastroenterology Medical OfficeCompany DescriptionRochester Gastroenterology Medical Office
-
Front Desk Supervisor
4 weeks ago
Rochester, Minnesota, United States Kahler Hotels LLC Full timeOverview: $500 Hiring Bonus Support and supervise Front Office operations to ensure profitability, control costs and quality guest satisfaction standards. Responsibilities: Maintains all standard of guest service. Manage and motivate all Front Office Staff with daily supervision to include staffing, training, discipline, scheduling and visually...
-
Front Desk Attendant
1 day ago
Rochester, United States StaybridgeEVEN Rochester Full timeStaybridge Suites is currently hiring for a part-time Front Desk Attendant - Night Guest Services Rep in the Rochester, MN (near the Mayo Clinic) area. This entry-level position earns a competitive wage of $17/hour. In addition to competitive pay and our fun, casual, and supportive culture, we offer our Front Desk Attendants - Night Guest Services Reps free...
-
Front Desk Attendant
1 day ago
Rochester, United States StaybridgeEVEN Rochester Full timeJob DescriptionJob DescriptionStaybridge Suites is currently hiring for a part-time Front Desk Attendant - Night Guest Services Rep in the Rochester, MN (near the Mayo Clinic) area. This entry-level position earns a competitive wage of $17/hour.In addition to competitive pay and our fun, casual, and supportive culture, we offer our Front Desk Attendants -...
-
Front Desk Agent
5 days ago
Rochester, United States Comfort Suites Rochester Full timeCompensation Type Hourly Highgate Hotels Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the...
-
Front Desk Agent
4 days ago
Rochester, United States Comfort Suites Rochester Full timeCompensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the...
-
Front Desk Agent
3 weeks ago
Rochester, United States Holiday inn Express Irondequoit Full timeCompensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the...
-
Guest Service Representative
2 weeks ago
Rochester, United States TPI Hospitality Full timeCourtyard by Marriott - Downtown Rochester, MN Full-Time/ Salary: $15.50/hr to $17.50/hr Shifts: 3 pm to 11 pm At our highly-regarded property, we're searching for more than just a front desk agent - we're seeking a true hospitality enthusiast with Guest Service, Representative, Guest, Service, Hospitality, Retail