IT Infrastructure Engineer

Job DescriptionJob DescriptionDescriptionJoin Our Team as an IT Infrastructure Engineer at W. M. Keck Observatory in Waimea, HI
  Do you enjoy working with Information Technology? Are you an analytical and strategic thinker? Do you enjoy sustaining a consistent information system infrastructure? If this describes you, consider joining us as our newest IT Infrastructure Engineer.
   Why Choose W.M. Keck Observatory:

• Competitive starting salary ranging from $88,670 to $107,152.
• Generous benefits package, including 4 weeks of annual paid vacation.
• A robust 8% 403(b) employer contribution (with a 4% employee contribution).
• Dependent Tuition Assistance.
• Comprehensive, fully paid employee health insurance.
• Join a dedicated team working on the frontiers of astronomy.

  About W.M. Keck Observatory: Located on Hawaii's Maunakea, W.M. Keck Observatory offers astronomers a unique vantage point to explore the universe, all while respecting the deep cultural significance of this site to the indigenous Native Hawaiian community. Our twin telescopes are at the forefront of astronomical research and provide invaluable insights into the cosmos. At Keck, we are committed to service, stewardship, and community engagement. Join us and become an integral part of our mission.
A Day in the Life of an IT Infrastructure Engineer:The IT Infrastructure Engineer plays a crucial role in advancing the comprehensive spectrum of operational functions within the framework of the W. M. Keck Observatory’s (WMKO) objectives, mission, vision, and values. Reporting to the Computer and Network Systems Manager, the position operates autonomously, aligning decisions with legal requirements and organizational policies. Often operating with a sense of urgency, the IT Infrastructure Engineer performs essential tasks in the development, implementation, and support of the organizational systems infrastructure.

The principal activities of this role encompass optimization of the IT infrastructure, designing solutions to support continued operations, maintaining network systems, and resolving IT issues. This role routinely works at the summit to support a mentality of “safely on sky every night.” The ideal candidate will be able to handle diverse tasks and have a passion for learning new technologies.
Skills, Knowledge and ExpertiseRequired Qualifications:

• Associate degree in Information Technology or a related technical field and a minimum of 5 years related technical experience.  Additional experience may be considered in lieu of a degree.  
• At least 5 years managing enterprise firewalls, including a working knowledge of networking concepts, protocols, and architectures (OSI-model, TCP/IP, major application protocols such as DNS/HTTP/SMTP, LAN/WANs, VPNs, routers/routing, addressing, etc.).

Preferred Qualifications:

• Experience with Palo Alto firewalls 
• Experience with ManageEngine Products Op Manager, Endpoint Central, ServiceDesk Plus, Password Manager Pro 
• Proficient in Linux and Windows Server OS Administration 
• Experience implementing VPN 
• Experience with HP routers and switches
• Experience with VMware or other virtualization technologies 
• Experience with Microsoft 365 or other cloud-based technologies
• Experience with Nimble or other SAN technologies 
• Experience with enterprise backup solutions
• Working knowledge of security concepts, protocols, processes, architectures, and tools

Security and Technical Certifications: SSCP, Security+, GSEC, Microsoft Certified Systems Engineer (MCSE), Certified Information System Security Professional (CISSP), Cisco Certified Network Professional (CCNP), Cisco Certified Security Professional (CCSP) and/or other related Cybersecurity certifications 

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