Referral Specialist
3 weeks ago
Job Summary
The Referral Specialist is an integral part of the clinic team. Responsibilities include coordinating referral processes for the assigned area of service(s) or provider(s) by preparing referrals and obtaining authorizations and pre-certifications. The Referral Specialist also verifies patient’s benefits and eligibility and may assist patient in obtaining proper paperwork for claims.
Knowledge, Skills and Abilities
Required
- Knowledge of protocols in general and an ability to quickly gain specific knowledge of the Clinic’s current operational protocols
- Knowledge of medical terminology and appropriate abbreviations
- Ability to read and comprehend short correspondence, and memos
- Ability to document, with clarity, all information relevant to a patient’s needs
- Ability to effectively present information in small group situations to patients, Clinic staff, and the general public.
- Ability to work cooperatively with community agency personnel to coordinate services for patients
- Ability to use office equipment including but not limited to computers, fax machines, telephones and copiers
- Ability to prioritize and allocate resources
Benefits
- Medical
- Dental
- Vision
- 403B (with company match)
- Paid Time Off
- Life Insurance
- Employee Assistance Program
- Short & Long Disability
- Flexible Spending Account
Preferred
- Spanish speaking and writing skills
Education and Experience
Required
- High School Diploma
- LVN or CMA license
Preferred
- One (1) year of practice experience in a clinic office setting.
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