Auto Body Collision Estimator

2 weeks ago


Sierra Vista, United States Fix Auto Tucson - Throroughbred Full time
Job DescriptionJob Description

TITLE: Estimator

REPORTS TO: General Manager

SALARY STATUS: Salary or Hourly

JOB SUMMARY

The Estimator is responsible for greeting customers, providing accurate automotive repair estimates in a DRP and non DRP environment and asking for the sale. In addition, the appraiser must handle communications with insurance adjusters and customers throughout the repair process effectively and maintain high levels of customer satisfaction.

Opportunity for a 4/10 work schedule, meaning 3-day weekends.

DUTIES/RESPONSIBILITIES

  • Greet customers promptly and in a timely manner to accurately determine customer’s needs while ensuring a high degree of customer service.
  • Inspects, analyzes, and evaluates damaged vehicles to create a comprehensive and accurate estimate of repair.
  • Informs customers about repair process, including insurance claims processing, payment procedures, repair techniques, repair needs and expected delivery date of repair.
  • Asks for the sale and/or attempts to schedule customers for an estimate to achieve a closing ratio of 75% (minimum) for all assigned work.
  • Responsible for achieving 81% (minimum) CSI/NPS (customer service, kept informed, quality of service and on-time delivery).
  • Responsible for maintaining positive relationships with insurance agents, dealerships, fleet accounts and other customers.
  • Keeps insurance adjusters, production staff and customers informed regarding the status of the vehicle repair. Write supplements and negotiates with insurer.
  • Responsible for keeping all assigned Repair Order (RO) current and accurate throughout the repair process.
  • Inspects all completed repairs before delivering customer vehicles, explains warranty and Quality Control process with all customers.
  • Attend daily release meetings.
  • Other duties as assigned.

EXPERIENCE / SKILL REQUIREMENTS
  • High School diploma required; bachelor’s degree preferred.
  • 1-3 years prior experience as a collision estimator or insurance appraiser.
  • Prior damage analysis experience – hybrid vehicles, restraint systems, electrical systems, and identifying hail, theft and vandalism damage.
  • Experience with collision management systems (CCC, MRC).
  • Fluent using Mitchell or CCC-1 estimating software.
  • Knowledge of Microsoft Office Software (Word, Excel, Outlook).
  • I-CAR training or other industry training preferred.
  • History of working independently without close supervision.
  • Strong sales and negotiation skills.
  • Ability to multi-task in a fast-paced work environment.
  • Valid driver’s license and insurable driving record.
  • Must be able to work the following days and hours:
    • Monday – Friday (7:30 a.m. – 5:30 p.m.)
    • Opportunity for 4/10 schedule (3-day weekends)
PHYSICAL REQUIREMENTS

Essential physical requirements include:

  • Standing, sitting and walking
  • Performing repetitive motions

WORK ENVIRONMENT

Exposure to:

  • Paint, fumes and particles
  • Dirt / Dust
  • Chemicals / Toxins
  • Varying heat / cold
  • Intermittent noise



  • Sierra Vista, United States Jacobs Full time

    Your Impact:Challenging Today. Reinventing Tomorrow.We're invested in you and your success. Everything we do is more than just a project. It's our challenge as human beings, too. That's why we bring a thoughtful and collaborative approach to every one of our partnerships.At Jacobs, we challenge the status quo and redefine how to solve the world's greatest...

  • Tow Truck Driver

    2 weeks ago


    Vista, United States Nk Towing & Roadside Services Inc Full time

    Job DescriptionJob DescriptionWork for San Diego County's #1 Tow Truck Company!NK Towing is a AAA approved company hiring Tow Truck Operators. We will train you! No Previous direct Towing Experience is Required. You will learn how to safely provide Emergency Roadside Assistance and Towing services for AAA members and customers of NK Towing.Join our AAA...

  • Tow Truck Driver

    2 weeks ago


    Vista, United States Nk Towing & Roadside Services Inc Full time

    Job DescriptionJob DescriptionWork for San Diego County's #1 Tow Truck Company!NK Towing is a AAA approved company hiring Tow Truck Operators. We will train you! No Previous direct Towing Experience is Required. You will learn how to safely provide Emergency Roadside Assistance and Towing services for AAA members and customers of NK Towing.Join our AAA...


  • Chula Vista, United States Chula Vista Elementary Full time

    Job Summary Job Summary Under general supervision of the Automotive Supervisor and Lead Mechanic, performs all repairs on gas- and diesel-powered equipment; performs scheduled preventive maintenance procedures; contributes to a team effort for the benefit of pupils, staff, and the community; and performs other duties as assigned. View Job...

  • Parts Counterperson

    4 days ago


    Chula Vista, United States Mossy Chrysler, Dodge, Ram, Jeep Chula Vista Full time

    This is a great opportunity to start your career in retail automotive and familiarize yourself with the parts and service side of our business! Employees in this position will be paid a base hourly wage at the applicable minimum wage rate - $17.00, plus commissions. Commission amounts vary based on performance, with the expected average annual earnings...


  • Vista, United States Nk Towing & Roadside Services Inc Full time

    NK Towing is a AAA Approved Company hiring for multiple office positions, including **Dispatcher and Billing Clerk / Administrative Assistant. **We are a FAST-paced company looking for self-starters who are quick learners, focused and require mínimal supervision (after training). **Dispatcher Position - NK will train the right person!** As an **NK...

  • Parts Counterperson

    7 days ago


    Chula Vista, United States Mossy Automotive Group Full time

    This is a great opportunity to start your career in retail automotive and familiarize yourself with the parts and service side of our business! Employees in this position will be paid a base hourly wage at the applicable minimum wage rate - $17.00, plus commissions. Commission amounts vary based on performance, with the expected average annual...

  • Dispatch Coordinator

    2 weeks ago


    Vista, United States Nk Towing & Roadside Services Inc Full time

    NK Towing is a AAA Approved Company hiring for multiple office positions, including Dispatcher and Billing Clerk / Administrative Assistant. We are a FAST-paced company looking for self-starters who are quick learners, focused and require minimal supervision (after training). Dispatcher Position - NK will train the right person! As an NK Dispatcher you must...

  • Dispatch Coordinator

    2 weeks ago


    Vista, United States Nk Towing & Roadside Services Inc Full time

    Job DescriptionJob DescriptionNK Towing is a AAA Approved Company hiring for multiple office positions, including Dispatcher and Billing Clerk / Administrative Assistant. We are a FAST-paced company looking for self-starters who are quick learners, focused and require minimal supervision (after training).Dispatcher Position - NK will train the right...

  • Dispatch Coordinator

    2 weeks ago


    Vista, United States Nk Towing & Roadside Services Inc Full time

    Job DescriptionJob DescriptionNK Towing is a AAA Approved Company hiring for multiple office positions, including Dispatcher and Billing Clerk / Administrative Assistant. We are a FAST-paced company looking for self-starters who are quick learners, focused and require minimal supervision (after training).Dispatcher Position - NK will train the right...

  • Parts Manager

    2 weeks ago


    Chula Vista, United States Crash Champions Full time

    **Champions Do More** **Responsibilities** - **Manage and complete all parts ordering: Quickly and accurately order parts based on initial estimates and supplements; Communicate with parts vendors to order parts as needed; Partner with Repair Planners to ensure parts accuracy** - **Monitor deliveries: Regularly track parts status and communicate with vendor...


  • La Vista, United States Trane Technologies plc Full time

    At Trane TechnologiesTM and through our businesses including Trane and Thermo King, we create innovative climate solutions for buildings, homes, and transportation that challenge what's possible for a sustainable world. We're a team that dares to look at the world's challenges and see impactful possibilities. We believe in a better future when we uplift...


  • Chula Vista, United States SBCS Full time

    Status : Regular, full-time, exempt Annual Salary : $67,808 (Licensed Eligible Therapist - Two positions) Annual Salary : $80,000 (Licensed Therapist - One position.) Schedule : Monday - Friday (May include weekend and evenings hours up to 7:30 p.m.) SBCS Corporation operates a 24/7 year-round confidential, emergency shelter program for victims of domestic...


  • La Vista, United States Streck LLC Full time

    Job DescriptionJob DescriptionStreck Provides:A challenging, safe and rewarding work environment.No night or weekend shifts.Excellent work life balance.Affordable, high-quality apartments for employees. Market competitive pay.Comprehensive and inclusive benefits.Great team environment. On and off campus career development opportunities.Summary of...


  • Chula Vista, California, United States Trane Technologies Full time

    At Trane TechnologiesTM and through our businesses including Trane and Thermo King, we create innovative climate solutions for buildings, homes, and transportation that challenge what's possible for a sustainable world. We're a team that dares to look at the world's challenges and see impactful possibilities. We believe in a better future when we uplift...


  • Vista, United States Thermo Fisher Scientific Full time

    Summarized Purpose: Conducts at least one ongoing clinical trial that may involve patients or healthy volunteers. Interacts with the research site team and interdepartmental staff to ensure positive interactions with patients at site for study planning, from initiation to closeout. Essential Functions: - Conducts clinical studies according to FDA/GCP and...

  • Yard Attendant

    2 days ago


    Chula Vista, United States Camp Run-A-Mutt Chula Vista Full time

    **Position**: Dog Daycare Yard Attendant **Location**: Camp Run-A-Mutt **Estimated hours per week: 15-40** At CRAM, it’s all about the dogs. And the animal community recognizes that! We have won numerous awards over the years, including the San Diego Humane Society’s Compassion Award (2013), San Diego A-List’s Best Doggie Daycare since 2008 and Best...

  • Service Technician

    1 month ago


    Chula Vista, United States Chula Vista Honda Full time

    Job DescriptionJob DescriptionDesert Auto Group IV, LLC dba Chula Vista Honda needs to hire an experienced Service Technician to perform vehicle repairs and routine service/maintenance. We reward our technicians for their skill and certifications and have a busy shop with lots of work! Competitive pay is based on knowledge, experience, factory, state and...


  • Chula Vista, United States South Bay Community Services Chula Vista Full time

    Job Type Part-time, Temporary Description Department: Youth & Community Wellness Program: Before and After School Status Temporary Part Time - 19 hours Location: Chula Vista Middle School Hourly rate: $17.25 - $18.00 SBCS Before and After School Programs work with local schools to provide safe environments for students to engage in extended learning and...


  • Chula Vista, United States South Bay Community Services Chula Vista Full time

    Department: Clinical DepartmentStatus: Regular, full-time, exemptSalary: $75,000 (License-eligible with ASW, IMFT or APCC) $100,000 (Licensed LCSW, LMFT or LPCC)Location: Ken LeeSchedule: Monday - Friday: 9 a.m. - 5:30 p.m. (Must be available to work one to two evenings per week, up to 8 p.m., as needed.)# of Openings: 1Who we areSBCS (formerly South Bay...