Treatment Coordinator

2 weeks ago

Plainfield, United States ProSmile Full time
Job DescriptionJob Description

Department: Operations

Reports to: Dental Practice Manager

FLSA Status: Non-Exempt

Company Overview

ProSmile is the fastest growing dental organization on the East Coast and has the largest network of affiliated multi-specialty dental practices in New Jersey, with an expanding footprint in Pennsylvania and Maryland. Our premier DSO is led by world class dentists who understand what highly skilled dentists and dental professionaIs need to grow a practice while focusing on delivering the best-in-class clinical care to their patients.

Position Summary

ProSmile is seeking to hire a Treatment Plan Coordinator who is customer focused, compassionate dedicated to facilitating solutions to patient's dental health needs. This Treatment Plan Coordinator will work in a growing practice with a great team that makes coming to work engaging and supportive. We offer training to those who are looking for a career with growth potential and the opportunity to fulfill our mission to provide quality affordable dental care to our patients.

Duties and Responsibilities

  • Internalize the role of patient concierge, build trust by demonstrating the attitude of care and service
  • Make welcome calls to all new patients, answer initial questions, set and manage
  • expectations for the first visit
  • Proactively receive patients on their first visit, assist with new patient paperwork and welcome packets, and ensure smooth patient flow throughout the visit
  • Present and explain all treatment plans involving out of pocket costs to patients
  • Continuously assist patients in offering (payment plans including) Care Credit payment options. Ensure effective communication when explaining financial options. Take ownership for all treatment, payment, and appointment related needs and inquiries from patients in person and over the phone
  • Check patients in and out, schedule and confirm patient appointments, and handle patient paperwork including patient charts, referrals, appointment cards, and welcome packets, etc.

Qualifications:

  • Excellent written and oral communication skills
  • Computer competent and ability to work a multi-line phone system
  • Spanish proficiency required

Knowledge and Skills/Expected Competencies

  • Professional and compassionate demeanor
  • Enthusiastic and outgoing personality
  • Willingness to go above and beyond to ensure patient satisfaction

Physical/Mental Demands and Work Environment

The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand, walk and use hands and arms to operate general office equipment {PC, telephone, file cabinets, copier, fax machine and printer). The employee may occasionally lift and/or move between 10 and 25 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. The employee may need to travel to healthcare practices.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually low to moderate.

The Company reserves the right to modify the job description based upon its needs and may require the employee to perform functions beyond those mentioned above.

Neither this job description nor any other communication creates an employment contract between the Company and the employee.

Equal Employment

Our culture encourages individual development, embraces an inclusive environment, rewards innovative excellence, and leads in provider and patient satisfaction. ProSmile values diversity, inclusion, and equity as matters of fairness and effectiveness. We are committed to hiring and retaining a staff that reflects the diversity of the communities we serve, fostering an inclusive working environment where staff of all backgrounds feel welcomed and engaged.

ProSmile is an Equal Opportunity Employer and encourages applications from individuals underrepresented in the medical sector, including people of color, and persons with non-traditional work and educational experience. All who believe they meet the stated qualifications are invited to apply.

Company Safety

We believe that the best care for our patients starts with the best care for our employees. ProSmile is committed to proactively creating and maintaining an environment that is safe for our team and patients. Employees are required to wear Personal Protective Equipment (PPE) including face masks, gloves, gowns, and more as needed and in accordance with CDC standards.

Powered by JazzHR

MD3JfXph5k

  • Patient Care Coordinator

    5 days ago

    Plainfield, United States Great Lakes Dental Partners Full time

    Anew Dental & Orthodontics is a leading dental practice committed to delivering high-quality dental care to our patients. We pride ourselves on our exceptional team of professionals dedicated to creating a comfortable and friendly environment for our patients. We are currently seeking a patient care coordinator to join our team and contribute to the...

  • Patient Care Coordinator

    5 days ago

    Plainfield, United States Great Lakes Dental Partners Full time

    Anew Dental & Orthodontics is a leading dental practice committed to delivering high-quality dental care to our patients. We pride ourselves on our exceptional team of professionals dedicated to creating a comfortable and friendly environment for our patients. We are currently seeking a patient care coordinator to join our team and contribute to the...

  • Monitor Unit Coordinator

    5 days ago

    Plainfield, United States Hartford Healthcare Full time

    Description Job Schedule: Part Time Standard Hours: 24 Job Shift: Shift 2 Shift Details: 3pm-11:30pm, every other weekend and rotating holidays Work where every moment matters. Every day, over 30,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of...

  • Clinical Research Coordinator

    4 days ago

    Plainfield, United States Optima Dermatology Full time

    Clinical Research CoordinatorPOSITION SUMMARYThe Clinical Research Coordinator (CRC) is responsible for a variety of activities in support of clinical research studies. The CRC works closely with and carries out the directives of the Director of Clinical Research in all aspects of the care and treatment of clinical research subjects in compliance with study...

  • Clinical Research Coordinator

    2 days ago

    Plainfield, United States Optima Dermatology Full time

    Clinical Research CoordinatorPOSITION SUMMARY The Clinical Research Coordinator (CRC) is responsible for a variety of activities in support of clinical research studies. The CRC works closely with and carries out the directives of the Director of Clinical Research in all aspects of the care and treatment of clinical research subjects in compliance with study...

  • Clinical Research Coordinator

    2 weeks ago

    Plainfield, United States Optima Dermatology Full time

    Clinical Research CoordinatorPOSITION SUMMARYThe Clinical Research Coordinator (CRC) is responsible for a variety of activities in support of clinical research studies. The CRC works closely with and carries out the directives of the Director of Clinical Research in all aspects of the care and treatment of clinical research subjects in compliance with study...

  • Outreach Care Specialist Lead

    1 week ago

    Plainfield, United States Elevance Health Full time

    Elevance Health Outreach Care Specialist Lead Plainfield , Indiana Apply Now Location: This is a community, field based position in Indianapolis, IN. Ideal candidates will reside in Marion county, Indiana. The Outreach Care Specialist Lead is responsible for ensuring that appropriate member treatment plans are followed on the most complex cases and for...

  • Patient Service Coordinator

    5 days ago

    Plainfield, United States Hartford Healthcare Full time

    Description Job Schedule: Full Time Standard Hours: 40 Job Shift: Shift 1 Shift Details: Mon-Fri - 4 ten hour days on a rotating schedule. 30 hours in Plainfield and 10 hours in Putnam weekly. Work where every moment matters.Every day, over 30,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do, knowing every moment...

  • Outreach Care Specialist Lead

    2 weeks ago

    Plainfield, United States Elevance Health Full time

    Elevance Health Outreach Care Specialist Lead Plainfield , Indiana Apply Now Location: This is a community, field based position in Indianapolis, IN. Ideal candidates will reside in Marion county, Indiana.The Outreach Care Specialist Lead is responsible for ensuring that appropriate member treatment plans are followed on the most complex cases and for...

  • Patient Service Coordinator

    5 days ago

    Plainfield, United States Hartford Healthcare Full time

    Description Job Schedule: Full Time Standard Hours: 40 Job Shift: Shift 1 Shift Details: Mon-Fri - 4 ten hour days on a rotating schedule. 30 hours in Plainfield and 10 hours in Putnam weekly. Work where every moment matters. Every day, over 30,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do, knowing every...

  • Mental Health Associate

    1 week ago

    Plainfield, United States United Family and Children's Society Full time

    United Family & Children's Society Job Description - Mental Health AssociateQualifications:Qualifications required by the Society shall minimally include a high school diploma or its equivalent with a preference for a college degree in a mental health related filed such as social work, psychology or similar field of study. The Mental Health Associate will be...

  • Patient Care Technician

    5 days ago

    Plainfield, United States Fresenius Medical Care Full time

    PURPOSE AND SCOPE: Functions as part of the dialysis health care team in providing safe and effective dialysis therapy for patients under the direct supervision of a licensed nurse in accordance with organization policies, procedures, and training and in compliance with regulations set forth by the corporation, state, and federal agencies. Responsible for...

  • Mental Health Associate

    4 weeks ago

    Plainfield, United States United Family and Children's Society Full time

    United Family & Children's Society Job Description - Mental Health AssociateQualifications:Qualifications required by the Society shall minimally include a high school diploma or its equivalent with a preference for a college degree in a mental health related filed such as social work, psychology or similar field of study. The Mental Health Associate will be...

  • Mental Health Associate

    1 month ago

    Plainfield, United States United Family and Children's Society Full time

    Job DescriptionJob DescriptionUnited Family & Children's Society Job Description - Mental Health AssociateQualifications:Qualifications required by the Society shall minimally include a high school diploma or its equivalent with a preference for a college degree in a mental health related filed such as social work, psychology or similar field of study....

  • Advanced Practice Provider

    3 weeks ago

    Plainfield, United States Northshore Full time

    Position Highlights: Position: Advanced Practice Nurse (APN Location: Plainfiel, IL Status: Full-time PRINCIPAL DUTIES AND RESPONSIBILITIES: Demonstrates the knowledge and skills necessary to provide care appropriate to the age of patients served. This includes knowledge of the physical and psychological needs of patients served and the ability to respond...

  • Care Manager I/II/III

    2 weeks ago

    Plainfield, United States Hamilton Center Full time

    Care Manager Position Summary Care Managers provide individualized and medically necessary case management services on behalf of consumers and skills training directly to consumers. Case Management consists of services that help consumers gain access to needed medical, social, educational, and other services. This includes direct assistance in gaining access...

  • Patient Care Technician

    6 days ago

    Plainfield, United States Fresenius Medical Care Holdings, Inc. Full time

    Additional Job Description Plainfield JV Clinic address: 2320 Michas Dr., Plainfield, IL 60586 Clinic hours: Mon-Sat 4:30am-9:30pm Rotating days/shifts. Shifts range from 8-12 hours No previous dialysis experienced needed, paid training is provided PURPOSE AND SCOPE: Functions as part of the dialysis health care team in providing safe and effective dialysis...

  • Dentist

    2 weeks ago

    Plainfield, United States Neighborhood Health Full time

    Job DescriptionJob DescriptionSummary:Our Department of Dental Services is searching for a skilled, experienced, patient-focused Dentist with great communication and customer service skills to join our team. The successful candidate will provide clinical dental services and preventive dental care in a community health center setting at all Neighborhood...

  • PRN Home Health OT

    4 weeks ago

    Plainfield, United States Inspired Homecare Full time

    Job DescriptionJob DescriptionAs a Home Health OT at Inspired Homecare, you can expect a dynamic and fulfilling role that allows you to make a difference in the lives of our patients. Your day-to-day responsibilities will involve providing in-home occupational therapy services, including evaluations, assessments, and the development of personalized treatment...

  • Family Nurse Practitioner

    2 weeks ago

    Plainfield, United States Neighborhood Health Full time

    Job DescriptionJob DescriptionFAMILY NURSE PRACTITIONER JOB SUMMARY:The Nurse Practitioner is a Masters prepared Clinician who is responsible for the clinical care of patients in the department to which he/she is assigned. The assignment of clinical department is dependent on specific training of the Nurse Practitioner and will be determined by the clinical...