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Server-Breakfast

5 months ago

Fishers, United States Another Broken Egg Cafe Full time
Job DescriptionJob Description


Another Broken Egg Cafe is Hiring Servers

Join our family and enjoy working for a great company. Another Broken Egg is a daytime-only breakfast and brunch cafe, so you never have to work evenings Learn more about us at anotherbrokenegg.com

  • No night shifts ever
  • Competitive pay based on experience.
  • Excellent training
  • Opportunities for advancement

Primary Responsibilities:

  • Perform all duties and responsibilities promptly and effectively with a sense of urgency.
  • Answer questions about food and drinks including entrée ingredients, preparations, and accompanying items.
  • Promptly greet newly seated guests in a friendly manner.
  • Accurately take orders and upsell menu items such as appetizers, entrees, and beverages.
  • Attend to guests' needs when delivering food and check back with guests to ensure their satisfaction.
  • Ensure guests’ expectations have been exceeded. Professionally resolve food or service issues.
  • Maintain table appearance by pre-bussing, checking drink levels, removing clutter, and providing extra napkins if necessary.
  • Promptly accept payment and follow appropriate accounting procedures.
  • Uphold and maintain high-quality customer service and hospitality.
  • Set up & take down the wait station according to opening and closing procedures.
  • Maintain a favorable working relationship with all other company employees to foster and promote a cooperative and harmonious working atmosphere.


Job Qualifications:

  • Must be dressed neatly and well-groomed in a company-approved uniform.
  • Must be able to operate the P.O.S. computer system, make changes correctly, and make credit card transactions accurately.
  • Must be able to deliver plates, food, and clear tables, which may require lifting of up to 30 lbs.
  • Walk or stand most of 6–8-hour shifts.
  • Able to reach, bend, stoop, and perform cleaning duties.
  • Must be able to communicate guest’s needs to other employees including bussers, hostesses, and managers.


General Training Points:

  • Always wear a genuine smile – enjoy yourself
  • Treat each guest as you would like to be treated, make the guest comfortable.
  • Suggest appropriate drinks, and offer Bloody Mary’s & mimosas, and lattes.
  • Show off your menu knowledge – suggest specific items such as your favorites or popular items using descriptive words in your recommendations.
  • Organization is your key to success – develop a system.
  • Communicate as you move through the restaurant (safety).
  • Be aware of surrounding tables – Teamwork
  • Always be professional – maintain a positive attitude (even in busy times).
  • Guest satisfaction and exceptional service is your priority.

Additional Info:

  • Schedules will include working weekends but with no night shifts.

Benefits:

  • 401k
  • Health
  • Dental
  • Vision
  • Meal discounts at all Rootstock restaurants
  • Local, experienced support staff
  • Referral Program
  • Realistic work/life balance

License/Certifications:

  • State of Indiana Liquor License (or the ability to get one)


Note: This job description is not an exhaustive list of all duties, responsibilities or qualifications associated with the position. Other duties as assigned.