HVAC Service Technician

2 months ago

Raleigh, United States Streamline Services Full time
Job DescriptionJob DescriptionWhy work at Streamline?About Us:

Streamline Services isn't your average Residential Plumbing, Electrical, and HVAC company. Based in Durham, North Carolina, we are a rapidly growing, veteran-owned and operated full-service provider. We pride ourselves on delivering 5-star services and top-quality products to homeowners in the Triangle Area. Our commitment to excellence is reflected in thousands of glowing online reviews, driving our double-digit growth over the past five years and fueling our ambitious expansion plans. At Streamline, we don't just set the bar—we raise it with every satisfied customer.

Benefits:
  • Competitive Pay Hourly + Performance Pay Opportunities
  • 100% Employer Paid Medical and Dental insurance
  • Two+ weeks of Paid Time Off (PTO) and six company holidays
  • Special PTO for your Birthday and a loved one’s Birthday
  • Vision insurance and supplemental insurance options are available
  • 401k with company match at 3%
  • Fully stocked Company Truck to take home
  • Company iPhone and iPad
  • 8 Company-paid uniforms
  • Weekly paid training and 1:1 with Manager
  • Tool Purchase Program
  • Employee appreciation activities and events
  • Career path and growth opportunities- ask about our Levels Program
  • A supportive team environment focused on celebrating success and giving back to the community.
  • AND SO MUCH MORE
Our Culture:

At Streamline Services, we foster a vibrant culture built on teamwork, dedication, and celebration of achievements, guided by our Core Values:

  • Dependable: Do what you say and have each other’s back.
  • Dedicated: Commit to finishing strong and doing it right.
  • Positive: Bring more love and positivity to others than you take—make it fun
  • Eager to Learn: Knowledge is power; be 1% better every day.
  • Process-Driven: It’s a 20-mile march. Be disciplined and trust the process.
  • Humble: Put others first and serve beyond yourself—be authentic.

We prioritize individuals who resonate with our culture and are confident that our training programs can equip them with the necessary skills. Joining our team isn't just about a job—it's about becoming part of a supportive community where personal and professional growth is celebrated and fostered every step of the way.

Position Overview:

Streamline Services is seeking a skilled and reliable residential HVAC Technician to join our team. The successful candidate will diagnose and repair HVAC systems in residential properties and guide customers to informed and confident buying decisions. This role is ideal for someone with 1-3 years of experience in residential HVAC Service looking to further their career in a supportive and dynamic work environment.

Responsibilities:
  • Diagnose and repair HVAC systems and fixtures in residential homes.
  • Build relationships with customers, learn more about their needs, and create lifetime members.
  • Guide customers to informed and confident buying decisions by addressing client concerns and ensuring satisfaction.
  • Maintain accurate records of work performed and materials used.
  • Maintain communication with dispatch and your manager
  • Keep your company truck clean and inventory-ready
  • Participate in training to grow and develop as a professional
  • Maintain Streamline Core Values & Guiding Principles
  • Master the NexStar Service System
  • Maintain a professional appearance
  • Participate in the On-Call Rotation
  • Understand Key Performance Indicators

Qualifications:

1-3 Years of Experience

Valid driver's license and clean driving record

Strong technical skills and knowledge of industry best practices

Excellent communication and customer service skills

Ability to work independently and as part of a team

Have or be willing to get the proper certifications. We can help you with this.

Experienced with Service Titan or Similar Software CRM

Equal Employment Opportunity Statement:

Streamline Services is an equal-opportunity employer. We are committed to creating a diverse and inclusive work environment and are proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

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