Experienced Restoration Project Manager in Washington County
2 weeks ago
- 401(k)
- Company car
- Competitive salary
- Dental insurance
- Flexible schedule
- Free uniforms
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
NOW HIRING IN HOWARD COUNTY, WASHINGTON COUNTY, CARROLL COUNTY, AND BALTIMORE
Join SERVPRO Team Holland as an Experienced Restoration Project Manager in Hagerstown, MD
Are you an experienced restoration professional with a passion for customer satisfaction? Are you looking for an actual CAREER path with plenty of promotional opportunities? We're seeking qualified and experienced Crew Chiefs to lead projects and our dedicated production crews. This pivotal role emphasizes customer service, revenue growth, and staff development. As a valued SERVPRO franchise employee, you'll enjoy competitive pay and opportunities for continuous learning and growth.
Compensation:
Competitive salary of $18.00 - $26.00 per hour based on experience, with team bonus eligibility.
Key Responsibilities:
- Manage the overall customer experience, ensuring satisfaction and tracking reviews
- Provide prompt responses to potential customers, demonstrating priority and professionalism
- Coordinate crews and resources for active projects, overseeing project scopes and estimates
- Maintain clear communication with clients, teammates, vendors, and insurance representatives
- Oversee production expenses, including equipment, vehicles, and material assets
- Ensure adherence to safety guidelines and risk management practices
- Participate in the recruitment, hiring, and training of production teammates
- Ability to work a 24/7/365 job
- Previous experience in cleaning/restoration preferred
- High school diploma/GED
- IICRC certifications preferred; Xactimate experience is a PLUS
- Valid driver's license
- Ability to lift 50-100 pounds regularly
- Comfort working in various environments (e.g., crawl spaces, attics)
- Travel flexibility, including local and out-of-state trips when necessary
- Successful completion of a background check
All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated Servpro Franchise. Servpro Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of Servpro Industries, LLC or Servpro Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by Servpro Industries to Servpro Franchises should be reviewed and approved by the Franchises attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and Servpro Franchises may choose whether or not to use them.
Each SERVPRO Franchise is Independently Owned and Operated. Revised 1/24
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