Customer Service Associate

2 weeks ago


Thatcher, United States Advanced Air Full time
Job DescriptionJob Description

Advanced Air Systems is currently hiring for a full-time Customer Service Associate - Office Assistant to help our customers with their HVAC, electrical, or plumbing inquiries in the Gila Valley area. This HVAC CSR position earns a competitive wage of $15 - $25/hour with an opportunity for spiffs.

In addition to competitive pay and our supportive culture, we offer our Customer Service Associates - Office Assistants the following benefits:

  • Health
  • Dental
  • Vision
  • A 401(k) with a company match
  • Paid time off (PTO)
  • Paid holidays
  • Paid sick days
  • Paid training

So, now that you've learned the who, what, where, and why, you may be wondering HOW? It's easy Just fill out our initial mobile-friendly online application. We hope to meet you soon


DAY-TO-DAY

As a CSR in our HVAC office, you are vital to our home services business. In our fast-paced customer-centric environment, you help our customers through the phone or in person. Making sure our customers have 5-star service experience, you promptly answer questions and handle any issues or concerns. You even have opportunities to offer our services and earn spiffs. With patience and professionalism, you build great rapport and establish strong customer relations. Helping others gives you a great sense of accomplishment. You enjoy offering services that improve the homes of our customers


ABOUT ADVANCED AIR SYSTEMS

Founded in 2001, we are a locally-owned heating, air conditioning, plumbing, and electrical company that proudly provides customer-focused service to eastern Arizona including Graham, Greenlee, & Cochise Counties, and now proudly serving the White Mountain communities. We specialize in designing, engineering, and installing complete comfort systems and backup generators for owners of existing homes and buildings. We are dedicated to 100% customer satisfaction, always aiming to exceed expectations. We fix things right the first time and make people happy one call at a time This approach has resulted in continuous growth every year since our founding.

In order to deliver the best to our clients, we must hire the best We work hard to attract and retain the kind of people who we are proud to have represent us. In addition to competitive wages and benefits, we provide a great atmosphere to work in, continual technical training, and opportunities for advancement.


OUR IDEAL CUSTOMER SERVICE ASSOCIATE - OFFICE ASSISTANT

  • Communication skills--communicates effectively through both verbal and written means
  • Customer service--keeps the needs of customers as a top priority
  • Detail-oriented--pays close attention to small details
  • Teachable--seeks to learn and implement new skills
  • Team-player--is respectful of coworkers and values the teamwork mentality

If this sounds like you, keep reading


REQUIREMENTS

  • Office experience
  • CSR experience
  • Computer Experience

If you meet the above CSR requirements, we need you. Apply today to join our HVAC team

Location: 85552


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