Online Customer Service Specialist

1 week ago


Bluefield, United States Bill Cole Automall of Bluefield Full time
Job DescriptionJob Description

Job Description – Online Customer Service Specialist

Bill Cole Automall is looking for competitive, motivated, team driven, professionals to join the Bill Cole family in a full-time capacity as an Automotive Online Customer Service Specialist.

Job Description:

  • Will handle all incoming internet, email, social media, text, chat and phone inquires
  • Will be available to respond to inquiries in a prompt, professional, well-spoken manner
  • Assist customers in appropriate vehicle selection
  • Must be able to conceptualize and understand the psychology of internet customers and work with them accordingly to set an appointment for a proper vehicle demonstration
  • Direct customers to product information resources, including those available on the internet
  • Check email frequently and respond to inquiries immediately
  • Will deliver inquiries/messages intended for other sales personnel and departments promptly
  • Will work with all Sales and Management staff to obtain customer satisfaction during dealership experience.


Skills / Requirements
 

  • Must have good verbal and written communication skills
  • Must be available to work Monday thru Sunday from hours of 8:30am to 7pm, or any variation ranging during open business hours
  • Must have the ability to adhere to attendance guidelines, requiring regular attendance is an essential job function
  • Must be proficient with Microsoft Word, Excel, and Outlook
  • Time management, prioritization skills, and the ability to multi-task are required
  • Must be self-motivated and goal oriented
  • Must be able to hit sales quotas and closing percentages
  • All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, credit report, and valid driver license


  • Bluefield, United States First Community Bank Full time

    Job DescriptionJob DescriptionAt First Community Bank, we are committed to making our community, the places where we live and work, a better place each day. With a true focus on "community banking," employees find that they can make an impact through company-sponsored programs such as paid volunteer time, matching gifts for charitable contributions and team...


  • Bluefield, United States Omnis Building Technologies Full time

    Job Summary: The P rocurement Specialist will spearhead the purchasing process from selecting suppliers to ensuring stock optimization, as well as provide guidance on sourcing and purchasing processes. The Procurement Specialist will specialize in implementing cost-effective purchases of all goods and services, as required by the company. Ensuring quality...

  • Service Advisor

    7 days ago


    Bluefield, United States Bill Cole Automall of Bluefield Full time

    Job DescriptionJob Description Purpose:  Sells and schedules needed service work in the service department. Essential Duties include the following.Schedules service appointments.  Obtains customer and vehicle data prior to arrival when possible.Greets customers in a timely, friendly manner and obtains vehicle information.Writes up customer’s vehicle...

  • Counter Sales Associate

    Found in: Lensa US P 2 C2 - 7 days ago


    Bluefield, United States State Electric Supply Full time

    ** Counter Sales Associate** **Job Category****:** Business Development **Requisition Number****:** COUNT001291 Showing 1 location **Job Details** **Description** **Responsibilities include, but are not limited to the following:** * Support Branch Manager and assist on counter sales; including but not limited to, product, pricing, and quoting * Ability to...


  • Bluefield, United States State Electric Supply Full time

    ** Counter Sales Associate** **Job Category****:** Business Development **Requisition Number****:** COUNT001291 Showing 1 location **Job Details** **Description** **Responsibilities include, but are not limited to the following:** * Support Branch Manager and assist on counter sales; including but not limited to, product, pricing, and quoting * Ability to...


  • Bluefield, United States Bill Cole Automall of Bluefield Full time

    Job DescriptionJob DescriptionImmediate opportunity for a Experienced Parts Associate to become part of the Bill Cole family of dealerships. Candidate must be motivated, reliable and have the ability to deal with customers face to face and have great phone skills to sell and identify correct parts. Duties:Assist all customers (retail and shop) in selecting...

  • Shift Leader

    2 weeks ago


    Bluefield, United States Papa John's - PJ Operations Full time

    Job DescriptionJob DescriptionShift LeaderThe Shift Leader supervises shifts and/or work areas in the operation of a Papa John’s restaurant to ensure high quality products and customer service are delivered to ensure restaurant profitability. Other responsibilities include the management of operations including the execution of all Company policies,...


  • Bluefield, United States Claire's Full time

    Claire's - JobID: JR198344 [Store Manager] As a Manager at Claire's, you'll: Achieve store targets through driving sales and more; Deliver the finest level of customer service; Keep the store running smoothly; Ensure your store is well merchandised and commercially correct; Recruit, train manage and provide direction and development to ensure your team are...

  • Lube Technician

    7 days ago


    Bluefield, United States Bill Cole Automall of Bluefield Full time

    Job DescriptionJob DescriptionPurpose:The Lube Technician is responsible for performing oil changes and light maintenance work as assigned in accordance with dealer and factory standards.   A lube technician is expected to perform quality work without direct or continual supervision and be able and willing to work on all work assigned to...

  • Store Manager

    Found in: Resume Library US A2 - 1 week ago


    Bluefield, West Virginia, United States rue21 Full time

    Job Description Your Role Bring your unique vibe to rue21, the place where you love to shop! As the face of the company, you’ll rock your one-of-a-kind style while representing rue21. Your love for pop culture and fashion, combined with your creative and energetic personality, make you the perfect fit to lead the pack. Have a blast at work, letting your...

  • Nightclub Shift Manager

    Found in: Resume Library US A2 - 7 days ago


    Bluefield, West Virginia, United States MVP Corporate Full time

    We are currently seeking a dynamic individual to join our team as a Nightclub Shift Manager. This is an excellent opportunity to build a solid career in the service industry with the potential for growth and advancement. To apply, please text “Apply” to (phone number removed) Responsibilities Oversee and maintain exceptional food and beverage...