Admissions Assistant

3 weeks ago

Ashland, United States Kingston Healthcare Full time
Job DescriptionJob Description

Kingston Healthcare is looking for a dynamic Admissions Assistant, As the Admission Assistant you will play a crucial role in welcoming new residents and their families to our facility, guiding them through the admissions process, and ensuring a smooth transition into our care. You will serve as a compassionate and knowledgeable resource, providing support and information to individuals and families during a challenging and important time in their lives.

Responsibilities:

  • Act as the initial point of contact for individuals seeking admission to our facility, providing information, answering inquiries, and offering support throughout the admissions process.
  • Coordinate and schedule tours of the facility for prospective residents and their families, ensuring a welcoming and informative experience.
  • Assist with the completion of admission paperwork, including gathering necessary documentation and ensuring accuracy and completeness of forms.
  • Collaborate with the admissions team, nursing staff, and other departments to facilitate a seamless transition for new residents, addressing their needs and preferences.
  • Maintain organized and up-to-date admission records, including resident information, insurance verification, and related documentation.
  • Support the admissions process by communicating effectively with residents, families, and external partners, providing guidance and reassurance as needed.

Qualifications:

  • High school diploma or equivalent; additional education or training in healthcare administration or a related field is a plus.
  • Previous experience in a healthcare or senior living setting, with knowledge of admissions processes and regulations preferred.
  • Strong interpersonal and communication skills, with the ability to provide empathetic and supportive guidance to individuals and families during a transitional period.
  • Detail-oriented and organized, with the ability to manage paperwork, documentation, and administrative tasks efficiently.
  • Proficiency in basic computer skills, including experience with MS Office and electronic health records systems.
  • A compassionate and patient-centered approach, with a commitment to upholding the values of Kingston Healthcare in all interactions.

Benefits:

  • Competitive Compensation
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401K Retirement savings plan with company match.
  • Paid time off and holiday pay.
  • A supportive and inclusive workplace culture.
  • A chance to make a meaningful difference in the lives of our residents.

Kingston Healthcare is an Equal Opportunity Employer, and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We look forward to welcoming you to our team

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