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Retail Sales Associate

2 months ago

Phoenix, United States Super Star Car Wash Full time
Job DescriptionJob Description

What the Role Is

As a Retail Sales Associate at Super Star, you will play a crucial role in driving sales by effectively communicating the benefits of our products. Using a consultative sales approach, you will guide customers through their options, showcasing your passion for helping people and finding a solution that works best for our customers

In our fast-paced environment, flexibility and adaptability are essential to staying ahead and meeting our customers' needs. We prioritize integrity and trust within our sales team, fostering a supportive and ethical workplace.

P.S. – You will need to like working outside as well as this role is supporting our customers in our fast pass lanes.

What You’ll Be Doing

(These responsibilities must be able to be performed with or without reasonable accommodation)

  • Build Customer Connections: Ask the right questions to uncover individual needs and provide personalized solutions.
  • Deliver Exceptional Service: Be the friendly face that customers trust.
  • Close Sales: Use your communication skills to effectively close sales and meet customer needs.
  • Sell Products: Introduce and sell our range of products and services to prospective customers.
  • Achieve Targets: Meet and exceed sales targets on schedule.
  • Stay Informed: Keep up-to-date on the products and services we offer.
  • Engage Customers: Present monthly unlimited car wash packages and upsell products to existing customers.
  • Perform Additional Tasks: Take on other duties as assigned

What We’re Looking For

  • Education: High school diploma or GED equivalent.
  • Experience:
    • At least two years of customer service experience.
    • One year of sales experience in a fast-paced environment.
  • Adaptability: Thrive in a fast-paced, outdoor environment.
  • Communication: Excellent verbal and interpersonal skills.
  • Flexibility: Willingness to work outside and adapt to various weather conditions.

Work Environment:

  • Outdoor and Indoor Settings: Primarily work outdoors.
  • Weather Conditions: Exposure to heat, cold, rain, and wind.
  • Noise Levels: Moderate to high noise levels from equipment and vehicles.
  • Team Collaboration: Frequent interaction and collaboration with colleagues and customers.
  • Fast-Paced: High pace, especially during peak hours.
  • Customer Interaction: Regular engagement with customers.
  • Physical Activity:
    • Prolonged periods of standing and walking.
    • Manual tasks and operating equipment.
    • Stamina and endurance throughout the shift.

Pay Transparency

The pay rate for the successful candidate will depend on geographic location, skills, relevant and demonstrated experience, education, training and certifications, and other factors permitted by law. This role is eligible to earn a weekly commission and bi-weekly retention sales bonus based on individual performance.

Salary Range (delete for state details)

  • In AZ: $15.50-$17.00

Why Super Star Car Wash

Super Star Car Wash isn’t just a place to get your car washed. It’s where you go to leave your messes and stresses behind. From the start, we’ve been committed to providing super care for our customers, our communities, and our dream team.

We have over 100 locations in AZ, CA, CO and TX and – marketing to add more details here.

For many of our employees, this is their first opportunity to join the workforce. We strive to instill the knowledge and skills that will have a long-lasting, positive impact on our employee’s future by focusing on our Core Values of Integrity and Trust, Accountability, Customer Focus, Results Driven, and Interpersonal Savvy.

We believe in developing from within our organization and have countless examples of employees who have started in entry level positions and have grown into leadership roles within Super Star Car Wash.

What We Provide

  • Opportunity to make up to $20-$25 an hour when hourly and commission are put together
  • Excellent Medical/Dental/Vision/401k for full-time and part time employees after waiting period
  • Weekly Pay Plus Monthly Retention Commission Bonus
  • Flexible schedule
  • Free weekly car washes
  • Tuition reimbursement (full-time employees)
  • Referral Program with $150 payout

Notice to Applicants

Super Star Car Wash is strongly committed to a philosophy of equal opportunity and fully complies with equal employment laws, ordinances and regulations for all applicants and employees. We will make reasonable accommodations to enable individuals with disabilities to apply and compete for employment opportunities for which they are qualified. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to jobs@sscwaz.com and let us know the nature of your request and your contact information.

Notice to CA Applicants
Super Star Car Wash is strongly committed to a philosophy of equal opportunity and fully complies with equal employment laws, ordinances and regulations for all applicants and employees.