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Dry Cleaning Counter Clerk

5 months ago

New York, United States AB Hires and Consulting Full time
Job DescriptionJob Description

An established premium cleaners is looking for a energetic, personable Dry Cleaning Counter Clerk who will be responsible for ensuring that all customer’s requests are taken care of in a timely manner. The candidate must be presentable, friendly personality, and provide customer delight on a daily basis. You will work closely with the dry cleaning crew team to ensure that all orders are fulfilled accurately and efficiently. You will also be expected to maintain a clean and organized workspace, and to follow all safety protocols and procedures. This is an entry-level position that requires top-notch customer service skills and the ability to work in a fast-paced environment.

Responsibilities:
  • Intake of customer’s clothes including bagging, tagging, marking stains, and noting special requests
  • Processing payment, both cash and credit
  • Answering telephone calls
  • General customer service
  • Oversee the dry cleaning workflow of receiving the clothing, processing, and communicating to the dry cleaning team
  • Other duties as needed
Requirements:
  • Experience in Dry Cleaning and Laundry Services is a plus
  • Must be presentable, friendly personality, and provide customer service on a daily basis
  • Able to work a 50-hour work week.
  • Possess a strong work ethic.
  • Strong communication skills
  • Organized and efficient while working in a fast-paced environment
  • Detail oriented, strong attention to detail and meticulous.
  • Ability to multitask