Receptionist II

3 weeks ago


Kissimmee, United States Holiday Inn Club Vacations Full time
Job DescriptionJob Description

The Receptionist is responsible for serving as a representative of the company and providing a welcoming and professional first impression both on the telephone and in-person. This position is also responsible for providing administrative support as needed.

ESSENTIAL DUTIES AND TASKS:

  • Answers multi-line phone system, determine the purpose of calls and direct calls appropriately and/or relay accurate messages.
  • Answer questions about the organization and provide callers with address, directions and other information.
  • Welcome on-site candidates, visitors, and vendors determine nature of the business and contact the appropriate individual to pick their guest up at the reception area.
  • Maintain a log for tracking issues as well as the date and time of acceptable resolution. Maintain calendar for conference rooms, telephone/directory of all employees.
  • Responsible for contacting the appropriate vendor/department for office maintenance or cleaning issues with regards to the facility's day-to-day operations (such as changing light bulbs, heat problems, water problems, housekeeping issues, etc.).
  • Order supplies, process invoices, distribute mail, and assists with special projects as needed.

QUALIFICATIONS:
  • High School Diploma or equivalent required.
  • Minimum of 1-year experience in receptionist or administrative position.
  • Experience answering multi-line phones.
  • A clear speaking voice with a friendly and professional demeanor and etiquette.
  • Excellent organization skills and attention to detail.
  • Proficiency with Microsoft Office Suite - Word, Outlook, and Excel.


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