Host/Hostess - DoubleTree by Hilton Tampa Rocky Point Waterfront

4 weeks ago


Tampa, United States OCI Hospitality Full time
Job DescriptionJob Description

Join our growing team Oliver Companies, headquartered in Duluth, MN, is a leading property management company that has been operating since 1978. Through our history and strong values, we have become accomplished in hotel development and management. Our properties are located across the country and fly flags from Hilton, IHG, Choice, and Marriott.


Property Location:


Essential Duties and Responsibilities

  • Provides exceptional guest service and ensures all guest inquires and concerns are addressed promptly  
  • Seats guests at tables or in waiting areas
  • Presents appropriate menus and informs guests of current specials and promotions
  • Maintains updated knowledge related to current menu options, preparation methods and techniques, and ingredients
  • Attentively listens to guests and anticipates any additional needs or concerns  
  • Assists in monitoring and upholding policies and procedures for safety of guests and team members  
  • Assists team members and other departments as needed to contribute to operational efficiency 
  • Assists in maintaining cleanliness and appropriate inventories throughout the department
  • Performs additional responsibilities as assigned by leadership

Qualifications

  • Strong communication and interpersonal skills 
  • Ability to handle stressful situations with poise and professionalism 
  • Conduct work-related functions in a professional manner 


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