Spa Associate
2 weeks ago
Hand & Stone Massage and Facial Spa is a national franchise that specializes in massage, facials, and hair removal services. With over 500 locations across the US and Canada, the Hand & Stone brand is a leader in the membership-based spa services industry.
Hand and Stone Massage and Facial Spa - Colorado Springs South, is seeking a Spa Associate. You are a critical link in ensuring that our customers' experience in our spa is nothing other than outstanding
Do people often refer to you as their "energetic" friend? Are you a passionate individual who is motivated by success? We can teach you everything you need to know about the spa industry - all we need is YOU to bring your excellent customer service skills
We understand having a busy schedule and we are here to help We offer various shifts to work with your lifestyle (not against it) with the necessity of a friendly and stable work environment. If you are looking to work full-time - GREAT If you are looking to work part-time - GREAT Let us know how we can accommodate you
Responsibilities:
- Provide excellent customer service to members and guests, while building relationships that last
- Welcome and greet all members and guests upon arrival
- Answer phones; schedule appointments; sell memberships, gift cards, and upgrades; and file documents
- Meet membership sales goals
- Detailed knowledge of the menu of services dont worry, well train you
- Capable of working flexible hours
- Effectively communicate sales, promotions, and service options with clients
- Maintain a professional and clean work environment & appearance
- Bring a positive and energetic attitude
- Perform various other duties as assigned
- Competitive Compensation - hourly wage PLUS commissions.
- Contests - do you want to put your sales skills to the test? See what we have in store
- Career Advancement - You have the potential for rapid advancement, including management roles, based on performance.
- Ongoing Training - We are ALWAYS learning and improving.
- Flexible Hours - Whether you are working part-time or full-time, your busy lifestyle is on our mind
- Positive and Professional Work Environment - We like to have fun and keep work interesting. We hope you do too
- Employee Discounts - Who wouldnt want discounts on products, services, AND gift cards?
- Must have a high school diploma or equivalent
- Must be 18 years old or older
- Must be exceptionally organized and have great attention to detail
- Must be a strong team player with the ability to work independently with minimal supervision
- Excellent personal appearance and possess good verbal and written communication skills
- Ability to handle stressful situations professionally and multitask with ease, all while focusing on the guest
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