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Resort Room Attendant

1 month ago

Lancaster, United States Eden Resort & Suites Full time
Job DescriptionJob Description

Description:

Room Attendants provide one of the most critical functions at the Resort; ensuring that all our guests have an excellently appointed room upon their arrival. Room Attendants clean guest rooms/suites/villas before guests’ arrival and provide stayover service to in-house guests. Must be available to work weekends and holidays.


EDEN RESORT & SUITES EEO STATEMENT:

The Eden Resort & Suites provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.


Compensation:

Starting at $16 an hour

Responsibilities:

Responsibilities:

  • Read and understand the report/room assignment boards
  • Ensure that the Housekeeping Closets and Carts are kept clean, organized, and stocked
  • Clean, dust, sanitize, and stock all guest rooms (including bathrooms and kitchens in certain rooms) according to the standards and procedures of the Resort
  • Strip rooms of trash and linen
  • Make beds according to Resort standards
  • Participate in the deep clean schedule
  • Provide floor care regularly
  • Handle “do not disturb” rooms
  • Provide stayover and turndown service as assigned
  • Report any maintenance issues or lost items to Management
  • Keep corridors clean, neat, and free of any debris
  • Other duties as assigned by management
Qualifications:

ESSENTIAL SKILLS:

  • Able to work independently and as a team member
  • Knowledge of and compliance with OSHA regulations
  • Customer service oriented ensuring that every guest receives an excellent room
  • Highly attentive to details is careful and thorough in completing tasks
  • Able to maintain composure in difficult situations

EDUCATION AND EXPERIENCE REQUIRED:

  • At least one (1) year’s experience in a Housekeeping Department is preferred

PHYSICAL REQUIREMENTS:

  • Ability to stand or sit for extended periods of time
  • Ability to lift and carry up to twenty-five (25) pounds
  • Some public areas of the Resort are outside; working in inclement weather is required
About Company

The Eden Resort & Suites offers a collection of unique and up-scale guest rooms and suites, unsurpassed on-site recreational facilitates, and exceptional staff ready to meet guests' needs. With a 50+ year foundation as a premiere destination in Lancaster, the Eden Resort is expanding its service offerings and looking for individuals to join our team. Our core values are at the heart of all that we do and are key to our enduring success. Team members are deeply committed to caring for every individual who crosses their path, be it a guest or fellow team member.

BENEFITS:

  • 401(k)
  • Dental/Health/Life/Vision Insurance
  • Employee discount
  • Flexible schedule
  • Flexible spending account
  • Paid time off
  • Referral program
  • Employee Assistance Program