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Technical Writer- Mid Level

2 months ago

Raleigh, United States Connvertex Technologies Inc. Full time
Job DescriptionJob DescriptionExpected Skills: Able to work without assistance; can provide leadership to others; able to manage complex work efforts; may have advanced education; may have deep industry experience.

Description (including, but not limited to):
1. Translating information into clear, concise documents to be used by technical and non-technical personnel
2. Developing and/or maintaining the following types of documentation: communications for diverse stakeholder groups; system documentation and release notes; user manuals and training guides; installation guides; computer operations and program maintenance manuals; plans for training, testing, quality assurance, and contingency operations; backup, recovery and restart procedures; proposals, presentations, reports, standard operating procedures (SOP), policies and procedures
3. Editing of special reports or any other deliverables and documents

The Technical Writer/Documentation Specialist produces NC Medicaid documentation and translates information into clear, concise documents to be used by technical and non-technical personnel. This role manages and develops various documentation, creates presentations, and peer reviews knowledge-based documents for grammar, content, and style of writing. The primary focus of the role is to perform a detailed review of Advanced Planning Documents (APD) and other documentation required for planning, implementation, and operations to support the NC Medicaid, Medicaid Enterprise System (MES) Program.