Member Services Representative Closing Shift

3 weeks ago


Seymour, United States Elite Fitness Full time
Job DescriptionJob DescriptionSpecial Skills:
Strong customer service skills Responsibilities:
  • Membership Sales.
  • Greet all members & guests with a smile and wish them well as they exit the club.
  • Check in all members and guests in accordance with company procedures.
  • Facilitate any messages on club software at member check-in.
  • Answer phones in courteous, helpful, professional manner.
  • Communicate special events to members and guests.
  • Maintain an atmosphere which makes members feel welcome.
  • Facilitate all member requests or forward to a manager.
  • Maintain professional disposition at all times.
  • Sell retail products.
  • Schedule member services: tanning, etc.
  • Facilitate payment of member services in accordance with company procedures.
  • Know club facility, services, and schedules.
  • Maintain a clean and organized work area.
  • Assist in all projects as delegated by club management.
  • Follow all policies and procedures in the Employee Handbook.
  • Opening and closing duties.


Meetings:
Monthly or Weekly Department Meetings
Employee Training Meetings



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