Host / Hostess

4 weeks ago


Salt Lake City, United States Nacho Daddy Full time
Job DescriptionJob DescriptionJob Description
$13.00 - $15.00 Per Hour


I. Position Summary
Ensuring a sincere, upbeat first and last impression to all guests who enter and exit the restaurant
IIa. Job Functions

  • Monitoring and distributing open dining sections of the restaurant among servers, per manager instructions
  • Understanding and utilization of table and seat numbers and ability to perform pivot system
  • Communicating with staff as tables are sat or servers are cut
  • Ensuring a timely and friendly greeting to all guests, opening the door when possible
  • Making each guest feel welcomed and valued, delivering a WOW experience
  • Engaging in conversation while walking to the table at a reasonable pace, leading no more than 5 feet
  • Providing guests with their server’s name and asking them how they heard about Nacho Daddy
  • Managing waiting list and accurate seating in a high volume setting while ensuring guests needs are satisfied while waiting
  • Understanding and utilizing Open Table System
  • Understanding of all Nacho Daddy branded items
  • Preparation for large parties
  • Ensuring tables are ready for guests by clearing, cleaning, and resetting as needed
  • Thanking the guests and inviting them back as they leave
  • Full knowledge of menu items
  • Taking and cashing out To-Go and Delivery orders
  • Understanding and utilizing all delivery services offered
  • Assisting in To-Go and Delivery order placement and delivery when needed
  • Understanding and utilization of POS functions
  • Ability to maintain an accurate bank
  • Answering the telephone quickly and in an upbeat manner and assisting guests/taking inquires as needed
  • Maintaining supplies such as crayons, mints, business cards, etc.
  • Inspecting and ensuring bathrooms are clean and stocked
  • Deep cleaning tasks
  • Maintaining clean menus, waiting area, windows, doors, and floor throughout shift along with clean and organized host stand
  • Updating daily special board
  • Fully understanding how to prioritize yourself, maintain dining room, safety and sanitation, and company policies, and the basic steps of service.
  • Assisting server assistants as needed

III. Job Requirements

  • Must be at least 18 years of age
  • Company required certification cards
  • Minimum of 6 months of customer service, retail sales, hospitality, or food service experience preferred
  • Experience in a night life setting is preferred
  • Must have a well groomed disposition to make a favorable impression
  • Demonstrated ability to interact with the public and coworkers in a friendly, enthusiastic and outgoing manner
  • Ability to bend, twist, and stand to perform normal job functions
  • Ability to speak, read, comprehend, and converse comfortably with guests in English
  • Must be able to stand and walk long distances for at least 8 hours with minimal break time in fast-paced, crowded and noisy work environments
  • At times, must be able to lift at least 30 pounds off the ground
  • Must be able to maneuver through the restaurant and tables
  • Accurate math/cash handling skills
  • Compliance to any reasonable request by management

IV. Core Competencies-ability to recite and exemplify

  • Tribe Member, Inspiring, Empathetic, Resourceful, Delivering WOW



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