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Overpayment Specialist

1 month ago


Memphis, United States Intellivo Full time
Job DescriptionJob DescriptionSalary: $40k +

Overpayment Specialist


Who is Intellivo?  

 

Powered by IntellivoIQ technology, we provide solutions to health providers and billers and for health plans and administrators by identifying previously undetected complex third-party liability (TPL) claims and increase the number of recovery opportunities resulting in higher reimbursements from TPL sources.   

 

Imagine a place where your talent is treasured, and excellence is rewarded. Now imagine a collaborative culture where every voice is valued. And a team united by solving some of the most complex challenges on the financial side of healthcare.  

 

We are Intellivators – forward-thinking pioneers building the technologies that Fortune 500 employers, health plans, TPAs, providers, and billing organizations rely on to ensure responsible claim payments. Fueled by our experience and innovative startup mentality, we’re growing fast.  

 

Role Summary

 

As an Overpayment Specialist, you will be responsible for investigating and identifying overpayments created due to liability insurance payments, then seeking reimbursement from the medical providers that were overpaid.  Overpayment Specialists earn an incentive on overpayments recovered each month. 

 

Location 

 

This role is an on-site position at 6075 Poplar Ave. Memphis, TN 38119

 

Responsibilities 

 

  • Obtain payout ledgers from first-party insurance carriers or workers’ compensation carriers to audit claims paid on behalf of the member to identify possible duplicate payments
  • Confirm duplicate payments made to providers through investigation
  • Seek refund(s) from medical provider(s) who were overpaid by the health plan’s payment
  • Identify possible recoveries already received by a client and verify the reason for the reimbursement
  • Coordinate with all other departments within Intellivo when necessary

Qualifications 

 

Our backgrounds are varied at Intellivo. If these statements sound like you, you might be a good fit for this role:

  • Minimum 2 years’ experience in medical billing or insurance recovery
  • Excellent knowledge of claims processing and coordination of benefits
  • Excellent oral, written and interpersonal skills, including telephone etiquette
  • Demonstrated ability to both work independently and collaborate with a team
  • Ability to multi-task and prioritize work
  • Proficiency in Microsoft applications, including Word and Excel
  • High school diploma or equivalent
  • Some college preferred

Why work for Intellivo? 

 

  • Amazing Team Members – Intellivators
  • Medical Insurance
  • Dental & Vision Insurance
  • Industry leading health & wellness benefits
  • 401(K) retirement plan
  • Generous Paid Time Off
  • And More

*Benefit Recovery Group has been renamed Intellivo. 


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