Case Manager

1 month ago

Houston, United States Smarter HR Solutions LLC Full time
Job DescriptionJob DescriptionPosition: Case Manager
Type of Position: Temporary (Due to end September/October)
Scheduled: Monday - Friday 8:00 am - 5:00 pm (Weekends if necessary)
Pay:$20.00 - $23.00/hour
Location: Houston, TX 77054

Smarter HR Solutions is looking for individuals who exhibit great critical thinking skills and are knowledgeable in HUD grants to fulfill our contract Case Manager role. This role is focused on addressing the housing, infrastructure and public service needs of the low to moderate-income community in Harris County. This is accomplished through a process of securing and managing grants from the U.S. Office of Housing and Urban Development (HUD) and partnerships with other government and non-profit agencies, resulting in a variety of programs, projects, and services. The Case Manager will assist clients with a range of concerns including, but not limited to, housing stability needs, financial assistance, location of shelter or housing, job preparedness, etc.

Job Responsibilities
  • Completes in-person interviews to address a degree of problems through the completion of comprehensive assessments.
  • Secures information such as medical and social factors that contribute to the client’s situation.
  • Often assist the clients who have issues including, but not limited to, neglect, abuse, domestic violence, mental health, hopelessness, chemical addiction, HIV, trauma, child protective services, and parental substance abuse.
  • Extensive documentation and data entry is required.
  • Entering information in the database including case notes, assessments, e-mail, reports etc.
  • Communicating with agencies including the Housing Authority and Houston Coalition for the Homeless.
  • Completing required paperwork per Harris County procedures and HUD regulations.
  • In-field work,including but not limited to, phone and/or virtual meetings,monthly home visits, phone and/or virtual visits with clients, landlord contact, contact with Housing Authority, social service agencies, check delivery, housing search, meet with clients at encampments, meetings, trainings, attend court, shelter visits, etc.
  • Attend meetings, trainings, communication with direct reports, reading e-mail, reading policy and procedures, completing reporting, and preparing files for audits.
  • Locating resources in the community, referring clients and linking clients to services.
  • Disaster related assignments as needed.


RequirementsKnowledge, Skills, and Abilities
  • Knowledge of the NASW Code of Ethics as a guide to decision-making and promote ethics and values to the social work profession.
  • Knowledge of the Fair Housing Act.
  • Ability to engage clients and exhibit compassion.
  • Ability to use critical thinking skills to assess and assist clients.
  • Ability to work with the homeless.
  • Valid Driver's License (Texas upon hire)
Physical Demands
  • Some sedentary work, driving to complete field work including driving a Company car and/or personal vehicle.
  • In field work can include, but not limited to, home visits, landlord visits, agency visits, verify homeless status in outside elements, up and down stairs at apartment complexes.
Required Education/Experience
  • Bachelor’s degree in Social Work or related field.
  • Two (2) years of experience working with vulnerable populations or the homeless.
  • Extensive documentation and data entry is required. Preferred
  • One (1) year of experience working in the Child Protective Services sector.
  • One (1) year of experience working with foster children and/or families involved in the CPS system.
  • One (1) year of experience working with any HUD grant.
  • Trained in Trauma-Informed Care.
  • Trained in Motivational Interviewing.
We are an Equal Opportunity Employer and is committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, pregnancy, disability, genetic information, or any other protected class in accordance with applicable federal and state laws.

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