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Luxury New Home Sales Consultant

3 months ago

Fort Myers, United States Seagate Development Group Full time
Job DescriptionJob DescriptionAbout
Seagate Development Group (SDG) is a leading, full-service company specializing in design-build processes.   This reflects in doing everything the Seagate way:  Bringing exceptional concierge levels of service to everything we do. 

Our residential team is a collection of passionate artisans dedicated to crafting a one-of-a-kind home-building experience by utilizing the collective talents, technology, and ‘vision to result’ systems.  We create elevated sanctuaries, exceeding all expectations of our sophisticated, discerning clients.  We bring this mission to life through the following:

Seagate Core Values
  • Humble:  Humble people are quick to share credit, praise others frequently, and celebrate team success.
  • Hungry:  Hungry people constantly look for more responsibility and own the organization’s goals personally.
  • Smart:  Smart people are emotionally intelligent, exercise great judgment, and are fully aware of the effect their words will have on their team.
  • Fun:  Fun people are passionate with an entrepreneurial spirit who thrive in wowing customers, caring about others, and celebrating being a pillar in the community. 

Job Summary
Seagate Development Group is actively searching for a dynamic and driven Residential New Home Sales Consultant that is well versed in custom & semi- custom home building. In this role, you will play a pivotal part in the success of our newly constructed residential properties, as you focus on promoting and selling within our designated community. Your primary responsibilities will revolve around delivering exceptional customer service, mastering the features and advantages of our homes, and expertly leading potential buyers through the entirety of the sales journey.

As a cohesive team, we strive to consistently wow clients with unparalleled service and exceptional quality. We embrace our responsibility for excellence, understanding that each project and interaction we undertake reflects our commitment and reputation.

What you do
  • Sales and Customer Interaction:
    • Greet and engage potential buyers visiting the sales office or model homes.
    • Listen to customers' needs and preferences to provide tailored recommendations.
    • Showcase the features, benefits, and customization options of the homes.
    • Address questions and concerns, offering accurate information to facilitate purchasing decisions.
    • Foster positive relationships with clients, maintaining professionalism and excellent communication.
    • Follow up with online leads, reverse prospecting on MLS, follow up on warm/ cold leads.
  • Product Knowledge:
    • Develop an in-depth understanding of the residential properties, including floor plans, finishes, amenities, and community features.
    • Read blue prints and ID Drawings
    • Stay updated on industry trends, market conditions, and competitive offerings.
    • Articulate the unique selling points of the properties to potential buyers.
  • Sales Process Management:
    • Guide potential buyers through the entire sales process, from initial inquiry to closing.
    • Explain financing options, pricing, and draw schedules.
    • Collaborate with internal teams, such as, Purchasing, project manager and construction managers to provide accurate information to customers.
  • Community Management:
    • Maintain a clean and welcoming sales office and model homes.
    • Collaborate with the marketing team to create appealing sales materials and displays.
    • Assist in planning and executing open houses, events, and promotions.
  • Documentation and Reporting:
    • Maintain accurate records of customer interactions, inquiries, and sales progress, heavily detailed in our CRM.
    • Generate sales reports and forecasts as required by management.
    • Quarterly comp-shop of our competition.
    • Ensure compliance with all necessary documentation and legal requirements.
    • Weekly traffic reporting to include appointments.
    • Weekly realtor office visits and monthly presentations

Who You Are
  1. Previous experience in residential sales, preferably in the Custom and Semi-Custom homebuilding industry.
  2. Strong communication and interpersonal skills to effectively interact with potential buyers and team members.
  3. Strong follow up, documentation of conversations in CRM
  4. A positive and customer-focused attitude with a commitment to providing exceptional service.
  5. Understanding of the local real estate market and trends.
  6. Knowledge of Construction financing options and mortgage processes is a plus.
  7. Attention to detail and the ability to manage multiple tasks simultaneously.
  8. Proficiency in using sales software, CRM systems, and standard office tools.

Nice to Have
  • Bachelor's degree in business, architecture, , real estate, or related field preferred. 2 years in the custom or semi-custom home building industry.
  • Experience delighting clients and team members with customer service.
  • Experience in luxury residential sales.
Benefits
  • Medical, Dental, Disability and Life Insurance – Effective Immediately
  • Ongoing Education (Third-Party Conferences, Seminars/Webinars and Networking Events)
  • Vacation
  • Personal Days
  • Holidays
  • Cell Phone Reimbursement
  • Car Allowance
  • Gas Card
Seagate Development Group and all affiliated companies provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
 

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