Support Specialist

1 month ago


Hoboken, United States LaserAway Full time
Job DescriptionJob Description

Job Title: Support Specialist - Inventory

Department: Inventory

Location: Remote, East Coast hours

Reporting Relationship: Sr. Director of Regional Ops

Job Summary:

Provide in-clinic administrative inventory support. Responsible for monitoring,
and training inventory best practices and standard operating procedures for assigned territory.
Support the HQ Inventory team with inventory management activities and serve as the primary
liaison between the HQ Inventory team and assigned territory.

Essential Job Duties/Responsibilities:

  • Ensure clinics are aware of LaserAway inventory best practices and standard operating
  • procedures.
  • Investigate and close out all inventory discrepancy ticket resolution.
  • Check all tracking numbers to ensure purchased product was delivered and checked in within clinic.
  • Manage assigned back-end transfers between clinics.
  • First line of defense in clinic issue resolution
  • Maintain all invoices from all vendors as shipments occur.
  • Identify any short / no ships to buying team.
  • Add all assigned Medical Inventory buys to inventory management system.
  • Create all shipping labels for transfers or orders.
  • Follow up weekly with stores to check in all outstanding dashboard items.
  • Provide technical support for all Coupa ordering issues.
  • Assist with month end inventory reconciliation & cycle count follow up.
  • Provide additional support as needed to buying / planning team as needed.


Minimum Qualifications:

  • Strong organizational skills and the ability to prioritize multiple tasks.
  • Familiarity with purchasing, inventory controls and accounting.
  • Computer proficiency
  • Excellent interpersonal and communication skills as must
  • Proven ability to work in a fast-paced team environment with sometimes high levels of
  • ambiguity and independence with sometimes varying working hours.
  • Proficient in Microsoft Excel
  • Familiarity with Coupa Procurement Software and NetSuite a plus
  • Effective written and verbal communication skills
  • Attention to detail.
  • Ability to follow both written and verbal policies and directives.
  • Attention to loss prevention and inventory control.

Pay: $20-$25 per hour. Full time

Physical Requirements/Working Conditions:
Ability to work remotely and or in clinic / office setting from time to time as needed.


Disclaimer:
This job description is not all inclusive. In addition, LaserAway reserves the right to
amend this job description at any time. LaserAway is an Equal Opportunity Employer.
Employees must be able to perform the essential functions of the position satisfactorily
and, if requested, reasonable accommodations will be made to enable employees with
disabilities to perform the essential functions of their job, absent undue hardship.
The Employer retains the right to change or assign other duties to this position.



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