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Property Loss Restoration Technician, Level I or II

1 month ago

Phoenix, United States Restoration 1 of Phoenix Full time
Job DescriptionJob DescriptionBenefits:
  • Bonus based on performance
  • Company car
  • Competitive salary
  • Opportunity for advancement
  • Paid time off
  • Signing bonus
  • Training & development

What's The Quick-And-Dirty Version? Professional, reputable, experienced Property Loss Restoration Contractor looking for additional Restoration Technicians to fill key roles in our growing Mitigation/Production department. You will have the opportunity to make an impact in your community each and every day by responding to and servicing the needs of our Clients and Partners. Our firm specializes in helping homeowners and businesses recover from Property Damage caused by Water, Fire, Mold, and many other unexpected disasters. We pride ourselves in restoring peace of mind for our clients during some of the most challenging times they will have ever faced. We value effort and process over immediate "results", and believe that our Company can only grow if our Team Members grow alongside it.

"Restoration Technician"? What Exactly Are We Talking About Here? As a Restoration Technician, you could expect to play a crucial, front-line role in our mission, one day at a time. Evaluating or assessing damage to property, mitigating risk of injury or continued damage, restoring properties/structures affected by any number of perils, and acting as a beacon of hope for Clients. If you're someone with great judgement, unwavering accountability, a commitment to integrity, and motivated by constant improvement/advancement opportunities, we want to talk to you about joining our team. It's as simple as that.

OK, I Think I Get It.. But What Does That Look Like On The Daily? Here's the basics:
  • Preparation and Organization
    • Collaborative meeting every weekday morning to align with crew and supervisors.
    • Inventory, organize, and stock assigned Crew Vehicle with materials, consumables, and equipment accordingly.
    • Process daily assignments and contact client(s).
    • Route-planning, file preparation, and dispatch.
  • Assessment and Emergency Mitigation
    • Respond promptly to new, emergency calls related to property damage (Fire, Water, Mold, etc..).
    • Evaluate and map any hazards and extent of damage, assist in development of a Restoration plan.
    • Safely remove debris, extract water, secure affected areas (if required).
  • Remediation, Restoration, and Structural Drying
    • Setup and document justifiable and accurate equipment for project requirements.
    • Develop, implement, and complete Structural Drying plans.
    • Structural and contents remediation or cleaning according to developed protocols.
    • Visit/Monitor assigned projects daily to confirm adherence to plans.
    • Ensure quality and safety standards are met or exceeded.
  • Communication, Documentation, and Processing
    • Create and maintain a detailed, accurate, and complete record of work performed, including photos and notes.
    • Effectively communicate with Clients, Team Members, and other involved professionals.
    • Demonstrate empathy and understanding in a professional, honest manner when interacting with Clients.
    • Update Project Logs and Team Chat as required.

Very Cool; What Qualifications Do You Expect Candidates To Have?
  • Non-negotiables/Requirements:
    • Displays good judgement early and often in situations with or without direct supervision.
    • Consistently high level of effort toward every task.
    • MUST show integrity, honesty, and accountability. Take credit for your positives, and take responsibility for your negatives.
    • Level 2, or "Lead" Technicians must have a valid Driver's License and provide proof of acceptable driving record.
    • Ability to lift equipment, some over 50lbs, for extended periods in various circumstances and/or demanding environments.
    • Able to participate in a rotating on-call schedule.
  • Important, But Not Necessarily Dealbreakers:
    • High School Diploma, GED, or a good story for why you received neither.
    • Experience in Restoration a plus; Experience in any industry involving a familiarity with tools is also a positive.
    • Experience in any industry involving Customer Service (Restaurant/Bar/Catering, Most Retail Sales, Call Center, etc..).
    • Reliable transportation to/from our Home Office.
    • IICRC (or similar) industry certifications are not required, though we do hold them in high regard.

I Have A Dozen Other Posts To Look At, Why Should I Apply Here? Great question, and we'll save the best for last -
  • Abundant opportunities for advancement and career growth for motivated employees.
  • Respect and Trust are both two-way streets. You will always be treated with respect, and we only ask for the same in return.
  • Constant Support to ensure your success and progress. No matter your experience or skill level, you will receive the level of support that is commensurate with the effort you give every day. Coaching, Demonstrations, Shadowing, Progress Meetings, Classroom Training, these are all tools we use daily to ensure our Team understands the Why's, What's, and How's of everything we ask of them. It's not enough for our Technicians to know what they're doing; we prepare them to be confident in the services we provide.
  • Collaboration is a requirement. We value every opinion of our Team, and our success can be directly attributed to the ideas of the many, not of only one person.
  • "Competitive compensation" does not do our pay structure enough justice; We believe in rewarding those who earn it, and we share in our successes with those that get us to where we're going. We proudly offer higher-than-average hourly base rates, a multi-bonus structure that rewards effort and punctuality, an aggressive overtime pay structure, double-time rates for certain Holidays, paid Holidays, and much more.
THE CATCH - This position can be demanding. In all likelihood it will challenge your character, display your true work ethic, and will require a great deal of self-motivation, especially during high-volume seasons; however, if meeting/exceeding such a challenge is appealing to you, the rewards can be nothing short of life-changing. This is an amazing opportunity for candidates ofany experience level willing to invest their time and effort toward our combined success, and perhaps even have some fun along the way.

All applicants will be considered. If you feel that your traits are a fit for the requirements of this position, we would love to speak with you more about it.