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Team Lead

4 months ago

Columbus, United States Revenue Group Full time
Job DescriptionJob DescriptionDescription:

The Team Lead is responsible for gaining actionable insights to help optimize the talents of their employees and their productivity. In this role, a Team Lead will provide guidance, effective training, and management strategies that yield higher levels of performance for their team.


This position operates in a professional office environment. Onsite at the various hospital locations that HRS is currently staffed. You will have a home base which will be determined at time of hire.


As a Team Lead your job duties will include:

  • Train existing and new employees in topics such as quality, professional standards, and team language.
  • Train staff on computer systems (FACS and Epic) all coding and documenting requirements of both systems.
  • Coach and mentor staff in all aspects of their jobs
  • Train staff in correct completion of FAA’s
  • Train staff on completion and submission of Medicaid applications
  • Train staff on the process of screening a patient for Medicaid
  • Research and follow up on account or process problems to identify and solve root causes.
  • Lead a team of on-sites and determine goals or objectives. Handle team inquiries.
  • Create an inspiring team environment with a culture that allows for open communication
  • Set clear team goals
  • Oversee day-to-day operations along with Manager
  • Monitor team performance and report observations and develop process improvement plan
  • Motivate team member
  • Discover training needs and provide coaching
  • Listen to team members’ feedback and resolve any issues or conflicts, be a liaison between staff and upper management
  • Recognize high performance and reward accomplishment
  • Encourage creativity
  • Suggest and organize team building activities
Requirements:
  • Three to five years of experience in an administrative role preferred.
  • High school diploma or GED equivalent
  • Good PC skills, especially MS Excel
  • Excellent communication and leadership skills
  • Organizational and time-management skills
  • Decision-making skills

This position requires:

  • Flexibility in being able to move from location to another with little or no notice
  • Flexibility with schedule
  • Communicating with others to exchange information
  • Good attendance
  • Keeping lines of communication open between staff and Management regardless of opinion

EEO Statement:
We are an Equal Employment Employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local laws.


Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The ADA defines “reasonable accommodation” as a change or adjustment to a job or work environment that allows a qualified individual with a disability to satisfactorily perform the essential functions of a particular job and does not cause an undue hardship for the employer.